The Salvation Army


Job Locations US-PA-Reading
Job ID
Social Services
Compensation Min
USD $15.00/Hr.
Compensation Max
USD $15.00/Hr.
Temporary Full-Time


Position: Caseworker – Reading PA

Department: Family Services                    

Availability of Position: Immediately (04/01/2022-07/01/2022) TEMPORARY EMLOYMENT POSITION 

Schedule: Full Time; 40 hours per week                 

Reporting Relationship: Director of Social Services/Corps Officers

Salary and Grade: $15.00 per hour; 72 non-exempt


Position Overview:

Handle all aspects of Social Service casework as assigned.


  • Provide explanation of all required documentation for appointments and program eligibility
  • Interview clients following established procedures to determine eligibility for programs
  • Complete thorough intake assessment of each participant appropriately
  • Schedule appointments as needed
  • Conduct home visits/inspections for various programs
  • Update files for each program participant
  • Obtain and copy documentation required by each program. Maintain accurate filing system
  • Use computer to complete the prescreening and application process for utility programs
  • Make appropriate referrals to community resources
  • Maintain accurate records in the Social Services Program and other databases
  • Assist in the distribution of food, clothing or other donated items as appropriate, including Holiday Assistance
  • Maintain organization within the food pantry based on food pantry policies and procedures
  • Rotate food by the FIFO system (First in, First Out)
  • Fill in at reception desk as needed. Answer phones and direct calls as necessary.
  • Coordinate with other staff members for cohesive service delivery
  • Maintain client confidentiality at all times
  • Treat all coworkers, clients and community members, etc. with the utmost respect
  • Ensure clients experience a sense of dignity, importance and know that they are cared for
  • Seek opportunities to improve services, processes and procedures
  • Work collaboratively within the organization and with other community partner agencies
  • Maintain accurate client files/data
  • Maintain the security of all client files and information at all times
  • Seek opportunities to offer spiritual care / refer clients to corps officers for this purpose as appropriate
  • Represent The Salvation Army, the church and service programs in a professional and caring manner
  • Must maintain the highest standards of integrity at all times
  • Assist other staff and leadership in the development and maintenance of accurate processes and procedures, updated forms, etc.
  • Participate in professional development opportunities as requested for social services/technical skills improvement, attend social services conferences, present information to staff or other groups as requested
  • Performs all other related duties as assigned


  • Valid PA State Driver’s License
  • Associates Degree or High school diploma with 2 years related experience
  • Excellent customer service, phone and interviewing skills
  • Computer proficiency with various software programs such as MS Office and internet-based programs.
  • Bilingual Spanish / English, verbally and written highly preferred to best serve the community
  • Prior experience in Social Service delivery is an asset
  • Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks:   PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check. Must have an understanding of and appreciation for the mission of The Salvation Army, ready to support the Army’s mission objectives through the position’s duties.
  • Must have an understanding of and appreciation for the Mission of The Salvation Army


Please submit your resume and cover letter with salary requirements as instructed below:

Prospective employees can apply online at


No phone calls please.


Released by the Divisional Human Resources Department on ­­­­­­­­­03/15/22.


All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.


The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. 

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.


Requisition No. 1735


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed