The Salvation Army

Resident Advisor

Job Locations US-PA-Philadelphia
Job ID
Service Worker
Compensation Min
USD $13.75/Hr.
Compensation Max
USD $13.75/Hr.
Regular Part-Time


Position: Resident Advisor

Location:  PSSM - Red Shield Family Residence, 715 North Broad Street, Philadelphia

Availability of Position: Immediately (1 position available)

Schedule: Part-Time, 20-29 hours per week and On-Call various hours; Weekends and Holidays Required

Reporting Relationship: Shift Supervisor

Salary and Grade: $13.75 per hour; 73 Non-Exempt


The Salvation Army is hiring and offers truly excellent benefit package to eligible part-time  employees including:

  • Generous paid time off every year that includes: holidays, vacation time and sick time.
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
  • Most importantly – a job with a good purpose!

About the Red Shield Family Residence: The Salvation Army Red Shield Family Residence is a safe and welcoming emergency housing program offering loving, respectful, compassionate, and non-judgmental services in order to empower residents to strive towards self-sufficiency. All family configurations, including families with teenaged children, and single men with children are accepted. Primarily, we serve young mothers with infants and single mothers with school aged children. Many of the women served aged out of the City of Philadelphia Department of Human Services system and have found themselves unable to access safe and affordable housing for their families.


The Resident Advisor is responsible for assisting the House Manager and House Management Supervisor in protecting the safety and welfare of shelter residents.  A Resident Advisor answers the telephones, takes messages for staff and residents, greets visitors, and assists residents with their needs and concerns.  A Residential Advisor also ensures that only authorized persons are admitted to the facility and makes regular rounds of the building to ensure an orderly and safe environment. Performs related duties assigned.


The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.


High School Diploma or GED, prior residential or customer service work experience, must be able to read, write and speak well in English, must have computer skills in Microsoft Word and Excel Programs and be proficient in and the ability to utilize the internet. CPR and Crisis Management Training, a plus. Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks:   PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check.  Must have an understanding of, and appreciation for, the Mission of The Salvation Army and the Sanctuary Model.


Contact: Please send, fax or email your resume and a cover letter to:


Ms. Syretta Hill

Operations Manager

The Salvation Army’s Red Shield Family Residence

715 North Broad Street

Philadelphia, PA 19123

Fax: 215-787-2964


Or go to:

No Phone Calls Please


Updated by the Divisional Human Resources Department on 5/19/23.



All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.


The Salvation Army’s Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ
and to meet human needs in His name without discrimination.


Requisition No. 1478


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