Resident Assistant, Shift Leader
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Syracuse Area Services, Syracuse, New York
Emergency Family Shelter
Position Details: Full-Time, Overnight Shift Midnight-8:00 AM, Tuesday-Friday & Sunday, Off-Saturday & Monday, Hourly/Non-Exempt, $19.00/hour for applicants that meet required educational and work experience.
Position Overview: Manage operations of the assigned shifts in accordance with mission, philosophy, policies and regulations. Provide services to client/residents using trauma informed principles. Coordinate, delegate and authorize staff duties to ensure effective operation of program services to residents. Make field decisions - Read, interpret and implement policies - independent of direct supervision. Provide day, evening, or overnight coverage including weekends and holidays at our Emergency Family Shelter. Responsible for the supervision of residents and the general management and upkeep of the program. Insure a safe, secure, comfortable, and supportive environment in a manner consistent with the philosophy, policies, and procedures of the program and agency.
We here at The Salvation Army offer a comprehensive and unique health benefit offering such as:
Unique Benefits at The Salvation Army, watch our video.
Shift Leaders must be prepared to complete all functions of a Resident Assistant, in addition to the “Leader” responsibilities.
While a Shift Lead does not possess supervisory power, the Shift Lead is the manager on site, carries authority, and is responsible to provide leadership to the team – through delegation, coordination and cooperation with all team members.
The Shift Lead needs to exhibit excellent critical thinking skills; be able to make quick and logical decisions; demonstrate maturity and professionalism; possess knowledge of agency and program policies – and be able to articulate and implement them.
Resident Assistant Responsibilities:
Evening Shift Lead: As the Shift Leader on Overnights
• Conduct regular (at least once/week) comprehensive facility safety checks, including bedrooms, restrooms, common areas, dining areas. Maintain documentation and report any urgent issues or supply needs to supervisor.
• Oversee storage of Foodbank, Sysco and other program orders.
• Oversee the completion of second shift client chores, complete detailed daily rounds of all common areas including bathrooms, laundry rooms, etc.
• Inventory tracking of facility needs: cleaning materials (chemicals, brooms, mops, etc), safety supplies (wet floor signs, rugs, first aid kits, NARCAN supplies, etc) maintenance supplies (blinds, CO detectors, outlet covers, fire evac maps, etc.) and donations.
• Create monthly meal calendar for shelter residents.
• Primarily responsible for permanent supportive apartments during evening shift.
• Assist with bi-weekly resident House Meetings; in consultation with Supervisor.
• Assist with social group/recreational activities and other special events (in consultation with Supervisor).
• Maintain ability to transport residents if needed; only as approved by a supervisor.
• Oversee completion of evening RA tasks, monitor house laundry, review HMIS intake and discharge data, complete HMIS intake and discharge updates.
• Other duties as assigned
Equal Opportunity Employer: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on
age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.