Resident Assistant, Shift Leader
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Ethel T. Chamberlain Women's Residence
Syracuse Area Services, Syracuse, New York
Position Details: Women's Shelter, Full-Time, 2:30 PM-10:30 PM, Saturday-Wednesday with Thursday & Friday Off, Hourly/Non-Exempt, Eligible for Over-time, and Full Benefits!
Position Overview: Manage operations of the assigned shifts in accordance with mission, philosophy, policies and regulations. Provide services to client/residents using trauma informed principles. Coordinate, delegate and authorize staff duties to ensure effective operation of program services to residents. Make field decisions - Read, interpret and implement policies - independent of direct supervision. Provide day, evening, or overnight coverage including weekends and holidays for our Women's Shelter. Responsible for the supervision of residents and the general management and upkeep of the program. It is the responsibility of the Resident Assistant, Shift Lead to insure a safe, secure, comfortable, and supportive environment in a manner consistent with the philosophy, policies, and procedures of the program and agency.
We here at The Salvation Army offer a comprehensive and unique health benefit offering such as:
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The Resident Assistant, Shift Leader is considered a dual role. They perform the tasks of a Resident Assistant, in addition to the “Leader” responsibilities.
While a Shift Lead does not possess supervisory power, the Shift Lead is the manager on site, carries authority, and is responsible to provide leadership to the team – through delegation, coordination and cooperation with all team members.
The Shift Lead needs to exhibit excellent critical thinking skills; be able to make quick and logical decisions; demonstrate maturity and professionalism; possess knowledge of agency and program policies – and be able to articulate and implement them.
Resident Assistant Responsibilities:
Shift Lead: As the Shift Leader on Overnights
• Conduct regular facility safety checks.
• Maintain documentation and report any urgent issues.
• Oversee the completion of client chores and complete detailed daily rounds.
• Primarily responsible for permanent supportive apartments during evening shift.
• Assist with resident House Meetings, social group/recreational activities and other special events; in consultation with Supervisor.
• Maintain ability to transport residents if needed.
Equal Opportunity Employer: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment
based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.