The Salvation Army

Operations Director: Campus of Hope-Capital Region

Job Locations US-NY-Albany
Job ID
Social Services
Regular Full-Time


Scope and Purpose of the Position

The Salvation Army of Albany and the Capital Region provides life changing programs and services. Programs consist of; housing and homeless facilities, children and adult care management, food insecurity, anti-human trafficking outreach and case management, after school/youth enrichment centers, and a national evidence based intergenerational poverty elimination strategy, Pathway to Hope.


Essential Duties and Responsibilities

The Operations Director is responsible for the overall planning, implementation and management of the community and social services programs including the Campus of Hope collaborative workforce development strategy headquartered on the south-end of Albany. Role includes community engagement, operational activities, program supervision, funding and grant development and the monitoring of overall goals and objectives assuring quality impact for all community and social service program delivery in Albany and the Capital Region in alignment with Mission and other strategic initiatives.


Along with the local professionals, community partners and clergy personnel, the director develops new funding initiatives to address community/neighborhood gaps and needs in services. The director works with local, regional, and state coalitions and government agencies as appropriate to build relationships and partnerships. The director needs to have a passion for a mission that serves community neighbors struggling with inter-generational poverty.


This position is a part of the Capital Region social services team and reports to the Area Coordinator.  


Experience and Skills Required

Master’s degree (MSW, MBA, MPA preferred) with more than 5 years of successful work in multifaceted human services programs including workforce development and intensive family supports. Proven record in collaborations, partnerships, and community building, grant/funding development and driving new program initiatives. Experience with public funding sources and systems; NYS Departments, Federal/HHS and HUD, Regional Economic Development, and other city, county, and state resources.


Application Process

Resumes and employment applications are being accepted now. To apply: 


Compensation and Benefits

This position offers competitive compensation commensurate with this key leadership role. The Salvation Army offers a rare employer-funded pension benefit in addition to a retirement 403b savings plan. Our comprehensive, Health Care Insurance Plan features low- cost employee premiums, co-pays, and deductibles. The Plan includes, medical, dental, vision, and hearing coverage as well as Flexible Spending Accounts. Supplemental insurance benefits include Short Term Disability, AFLAC riders, and Voluntary Term Life. We currently celebrate 14 holidays annually in addition to our industry-leading paid time off package. The full year time off package features 4 weeks of vacation, 12 days sick time (unused rolls over year to year) and 3 personal days.


We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.




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