The Salvation Army

Residential Advisor

Job Locations US-PA-Philadelphia
Job ID
Social Work
Compensation Min
USD $15.00/Hr.
Compensation Max
USD $15.00/Hr.
Regular Full-Time


Position: Residential Advisor

Department: The Eliza Shirley House, 1320 Arch Street, Philadelphia, PA

Availability of Position: Immediately          

Schedule: Full Time 11:30pm-7:30 am (Sunday-Thursday flexible)

Reporting Relationship: Shift Supervisor   

Salary and Grade: $15.00 hour; 73 Non-Exempt


The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

  • Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
  • Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
  • Flexible Spending Accounts
  • Remitted Tuition Program
  • Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
  • Most importantly – a job with a good purpose!

About Us: The Salvation Army Eliza Shirley House provides emergency housing services for homeless families (women and children) 365 days of the year. We provide temporary accommodation for families for approximately 30 to 60 days at which time they are placed into long term City of Philadelphia housing programs. During their stay at the Eliza Shirley House, our goal is to help stabilize residents, as many needs more than food and housing. Our educational programs help them become more financially independent. Additionally, we reach out to them emotionally and spiritually. We also believe in play and entertainment, as this allows us to gain residents trust, break down barriers and help them center themselves so they can continue their journey into independent living.


Description of Position: The Resident Advisor (R/A) is responsible for monitoring resident’s activities, for providing emotional support, for listening to their needs or concerns and for helping them to resolve their issues. R/A’s are responsible for assisting residents throughout their shift by helping them to do their wash, monitoring residents’ children, and ensuring the floor they are assigned to is clean, safe and secure. They are responsible for ensuring residents keep their rooms clean, neat and tidy, for the enforcement of rules and regulations and for taking written action when residents fail to follow policies. R/A’s are required to conduct hourly room checks and bathroom checks and they are to ensure that children are treated with kindness and respect; any form of child abuse must be reported immediately. The hours listed above are subject to change.



R/A’s are responsible for light housekeeping. Rooms must be cleaned prior to new residents entering assigned room. Bathrooms and showers must be kept clean. Trash must be emptied nightly. R/A’s are required to report any maintenance concerns to their shift supervisor.


The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.


Requirements: High School Diploma or GED. One (1) year experience in related field of work. Must possess strong organizational ability, ability to follow up with complaints, problem solve, be flexible, must have very strong verbal and written skills. Ability to work independently and under pressure while remaining tolerant, patient and respectful of all people we serve. Must have excellent customer service skills and an ability to get along well with all people. Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks:   PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check. Must understand and appreciation for the Mission of The Salvation Army.


Contact: If you are interested in applying for this position please submit your resume and cover letter. 

Current Salvation Army Employees can apply online at 

Prospective employees can apply online at   

No Phone Calls Please.


Updated by the Divisional Human Resources Department on 5/11/22.

 All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.


The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.


Requisition No. 1694




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