Children's Care Manager, III

Family Services

The Salvation Army, Syracuse Area Services

Children's Care Management

The Salvation Army is hiring! We are seeking individuals with a passion for helping others, and a desire to do good in their own community.

The Children's Care Management Program is a strong and growing program.  We have immediate openings for full-time w/Benefits Children's Care Manager's.  This position will gather assessments and enter documentation that confirms eligibility and identifies areas requiring supportive services.  They will work with children, families and service providers to create a comprehensive Plan of Health Care, identify additional service providers as necessary, and coordinate the continuing involvement of families and service providers in the execution of the plan.  Care Manager 3 documents progress and arrange for eventual transition between health homes as necessary, or from health homes to other levels of service following changes in eligibility.

The Salvation Army offers a truly excellent benefits package to eligible employees, including:

• Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
• Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
• Flexible Spending Accounts
• Remitted Tuition program
• Sprint and Verizon Wireless Discounts
• Eligible Student Loans may qualify for the Federal Government’s Public Service Loan Forgiveness Program

• Document all case activity, including outreach, consent development and assessment, plan development, client progress and transition arrangements.
• Responsible for a caseload of 12 high acuity kids or a mixed acuity caseload of 20-25 kids.
• Responsible for actively pursuing referrals for the program.
• Administer CANS-NY, updating periodically.
• Develop a comprehensive, family-driven youth-guided Plan of Health Care.
• Inventory and coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate.
• Convene and conduct quarterly meetings to review progress, update POCs, and confirm continuing client eligibility.
• Provide education to family and child concerning the nature and desired effect of services, along with information concerning conditions being treated.
• Assist families and children in the acquisition and maintenance of public benefits e.g., financial, educational, social, and community services.
• Provide Health Home services for children with high acuity needs, including at least two services per month, with at least one of those conducted face to face.
• Assure responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate.

• Bachelor’s Degree with three years of experience; Master’s Degree with one – two years of experience preferred.
• Relevant experience in serving children and families in child welfare, developmental disabilities, behavioral health, primary health care, or social services
• Experience coordinating and participating in team settings
• Solid writing and verbal communication
• Work effectively and knowledgeably across a broad spectrum of cultural, ethnic, and racial communities
• Must have valid driver’s license that meets The Salvation Army insurance requirements
• Must have access to private transporation during work hours in order to complete required home visits and outreach services
• Provide assistance and /or intervention with children
• Perform all duties associated with job responsibilities

Equal Opportunity Employer:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on

age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.