The Salvation Army

Case Manager, EISEP

Job Locations US-NY-Syracuse
Job ID
Human Services
Regular Full-Time


Case Manager, EISEP

Senior Services Adult Day Program

The Salvation Army of the Syracuse Area

Full-time, Newly created and an immediate hire.


Overview:  Our Senior Services Adult Day Program was recently awarded a contract where we will provide Expanded In-Home Services for the Elderly Program (EISEP) here in Onondaga County!  We are presently hiring a Case Manager to support this Program and the services that will be provided to our Senior Clients.The primary purpose of this position is to provide non-medical case coordination and management of home care as well as other supportive resources and services to persons 60 + years old residing independently in the community.  


Operational Functions and Responsibilities

  1. Accept referrals from Onondaga County Office For Aging and process these based on priority assigned by NYSOFA contract. Case Manager will check Peer Place, email and phone daily for new referrals and will process according to priority.
  2. Conduct funder required evaluations and assessments for all clients upon intake and an ongoing basis as required.
  3. Set up needed formal and informal in-home non-medical services for eligible clients, monitor quality and effectiveness of services to help enable clients to remain living as independently in their community.
  4. Develop individualized client care plans, coordinate all necessary community services. As needed.
  5. Follow up with clients and care providers on a regular basis by conducting phone calls, email/mail correspondence and required regular in-home visits.
  6. Provide linkage and referral services to clients 60+ over in Onondaga County.
  7. Work in conjunction with Onondaga County, other services providers and other EISEP Case Managers to identify seniors in need of services.
  8. Attend all required agency and funder trainings and regular meetings as scheduled.
  9. Maintain a working active caseload of 65-75 clients.


Documentation Functions

  1. Maintain active case files for all clients on the caseload.
  2. Complete all funder required assessments: COMPASS, Financial, Cost Share, Task Sheet, Consents, Service Plan Summaries and Client Prioritization Calculator and maintain all documents for internal and external audits.
  3. Complete daily documentation in Peer Place and agency case notes as required.


  • BS Degree or RN license with 4 years of experience is preferred.
  • Relevant Geriatric Case Work or Social Work within the Community or a Social Program.
  • Valid NYS Driver License
  • Ability to work in a fast pace ever changing environment.
  • Position requires proficient PC Skills within an Outlook/Micro Soft environment.

Equal Opportunity Employer:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on

age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.


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