The Salvation Army

Case Manager, Trinity

Job Locations US-NY-Syracuse
Job ID
Human Services
Regular Full-Time


Case Manager, Trinity

Youth Services

The Salvation Army, Syracuse Area Services

Full-Time, Hourly, Non-Exempt

Full Benefits


The Case Manager will provide individual case management/social work services to gang or group involved youth.  The will assist the individual with crisis intervention, housing stabilization, education, employment and other related life issues.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide comprehensive intake, assessment and evaluation of prospective clients. Devise and implement individualized service and support plans and intervention strategies utilizing client input and maximizing client choice.
  • Initiate and maintain regular contact with assigned clients, conduct home visits of significant duration to assist them with acquiring skills to meet their goals of self-sufficiency. Frequency determined by client’s needs.  Provide therapeutic support and crisis intervention.
  • Maintain statistical accountability and accurate written information for complete case records and provide ongoing assessments and case recommendation. Compile data and complete reports.
  • Collaborate with other services providers, family and other client-identified individuals to arrange for delivery of services and referrals.
  • Participate actively in case conferences, staff meetings, supervision, professional/in-service training sessions and collaborative meetings as scheduled. Maintain connections with outside agencies and ensure professional representation of the agency in the community.
  • Assist with client interaction during street outreach and drop-in center scheduled activities.
  • Assist with light cleaning and housekeeping duties throughout program areas in order to maintain professional environment for clients.
  • Demonstrate cultural competence, as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.


Other Duties:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice due to business needs.


·         Bachelor’s degree in human services with 3 years of experience working with young adults. 

·         Experience and knowledge of community resources.

·         Must have regular access to a vehicle.

·         Must have valid driver’s license that meets The Salvation Army insurance requirements.


Equal Opportunity Employer:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from

unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity,gender expression, or any other characteristic protected by law.




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