The Salvation Army

Donor Relations Director

Job Locations US-OH-Cincinnati
Job ID
Regular Full-Time


LOCATION: Northern Kentucky and Central Kentucky 


REPORTS TO:  Divisional Development Director     


SUPERVISES:  Development and Donor Relations Administrative Assistant (co-supervision with DDD)                               


STATUS:  Exempt                                         


SCHEDULE:  Full time



  • Generous paid time off every year that includes Holidays, Accrued Vacation and Sick Time
  • Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
  • Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life




The Donor Relations Director (DRD) will play an integral role in the success of SWONEKY’s major gift fund development efforts. This position will focus on building major donor relationships throughout the SWONEKY Division with particular emphasis in Central Kentucky and Northern Kentucky. This position will lead all major gift strategies and communication associated with the discovery, cultivation, solicitation, and stewardship of major gifts.  The DRD will bear the primary responsibility for managing his/her major donor portfolio for Divisional fundraising and in command of a high-end portfolio of donors and prospects within this geographic area.  In this role, the DRD will identify, cultivate, solicit, acknowledge, steward and upgrade major gift prospects and donors, acting as the primary contact between The Army and all major donors and seeking to engage these donors with The Salvation Army for long term partnerships and potential gift planning strategies. It is expected this position will be out in the field over 50 percent of the time and attend regular staff meetings at DHQ.



  • Establishes and creates a strategic communications plan to identify, educate, cultivate, and solicit gifts for all major donors each fiscal year.
  • Manages a caseload of 125 major donors, following the prescribed strategic communications plan that is personalized for each donor.
  • Establishes and works to meet annual goals for each major donor and for the major gifts program each year and becomes familiar with the fundraising needs/priorities of DHQ and region
  • Leads in all one-to-one solicitations, gift acknowledgement and stewardship communication of major donors, traveling and meeting with donors as necessary.
  • Works in close conjunction with other fund development officers, ensuring collaboration between direct mail, foundation, corporate, and gift planning
  • Works in close collaboration with local corps officers, program directors and fund-raising staff, representing local Army resource development needs based on the residence of prospective donors.
  • Helps shape overall policies and strategies to continually increase major gifts revenue and program growth.
  • Provides assistance and leadership for written proposals to major donors.                                                                        
  • Provides support for new donors, pledge donors campaign donors, and recurring donors
  • Enter all donor interactions into Salesforce as it pertains to major donors
  • Help marry direct mail and online efforts as it pertains to major donors


  • Bachelor’s degree and a minimum of five years’ experience in a non-profit fundraising role with a proven record of success.
  • Effective interpersonal skills and excellent written and oral communication abilities.
  • Proven expertise in building and maintaining positive relationships with diverse individuals.
  • Should enjoy problem solving and should exude energy and initiative.
  • A high level of comfort with direct donor interaction, including discussions of personal and family finances and asking for donations is a must.
  • Able to work independently in a complex environment, managing multiple projects and conflicting priorities.
  • Willingness to travel regularly.
  • Demonstrated ability to set and achieve goals as well as meet deadlines.
  • A proficiency in Word and Excel, as well as experience with donor tracking and/or CRM database software (Salesforce) is preferred.
  • Well-developed oral and written communication skills.
  • Desire to learn and be a collaborative team player
  • Must embrace and support The Salvation Army’s mission.
  • Professional certification (CFRE) a plus.


All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.


The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible.

Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in his name without discrimination.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed