The Salvation Army

Director of Supervised Visitation

Job Locations US-NY-Buffalo
Job ID
Social Services
Regular Full-Time


Seeking: compassionate individuals looking to help make a difference!

If you are passionate about making a difference in someone’s life and want to work for an organization that appreciates and recognizes their employee’s success, we encourage you to apply today!


Our Full-time opportunities offer:

·        Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time

·        Employer funded Pension Plan (company contributions begin after 1 year of employment)

·        Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles

·        Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life

·        Flexible Spending Accounts

·        Remitted Tuition program

·        Eligibility for the Federal Government's Public Student Loan Forgiveness Program

Some of these benefits are also available to Part-time employees as well!



To direct, plan and supervise all programming aspects of the Visitation Program. To provide supervised visitation and related services to families involved in the foster care and court system. To assist families in meeting the goal of family reunification as appropriate.      



Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Responsible for documentation in compliance with Agency and contract requirements, including but limited to ECDSS, Erie Co. Div. for Youth, NYS Connections and The Salvation Army
  • Supervise and direct all aspects of the Visitation Program, including on-site, off-site and preventive services
  • Train and supervise counselors of preventive supervision and off-site
  • Provide customer assessment and counseling as needed
  • Oversee compliance with funding and licensing sources
  • Document case records in compliance with Agency and contract requirements
  • Generate yearly statistical reports including all narratives
  • Conduct research to provide clinical support for cases as needed
  • Responsible for ongoing program development
  • Provide advocacy for mandated services as needed
  • Advocate for cases requiring referral to other sources
  • Provide parenting information sessions to families as needed
  • Provide court testimony as required
  • Maintain program fidelity at all times as required
  • Recruit appropriate staff members in accordance with contract requirements
  • Maintain up-to-date and accurate statistical reports, timesheets and mileage records in the format required by the Finance Office and other data as required
  • Attend training sessions as provided
  • Attend community coalitions as appropriate
  • Participate in internal and DSS case reviews
  • Act on behalf of the Agency in generating billable hours and work closely with ECDSS to generate new referrals
  • Attend and participate in Agency staff meetings
  • Fulfill role as Mandated Reporter in incidents of child abuse and neglect
  • Exhibit fiscal responsibly
  • Be available for out of area travel as may be required
  • Acquire up-to-date research on relevant social work practice (four synopses per year)
  • Participate in other duties as requested by the Area Coordinator or his representative


Other Duties:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice due to business needs.



·         M.S.W. or M.S. with L.C.S.W. or other clinical licensure and 3 years practice experience 

·         Experience working with diverse populations and the foster care system

·         Computer proficiency including Microsoft Office.

·         Ability to provide culturally competent practice.

·         Must have valid license that meets The Salvation Army insurance requirements.

·         Must have access to own vehicle during work hours.



We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


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