The Salvation Army

Maintenance Coordinator & Custodian

Job Locations US-CT-Hartford
Job ID
Regular Full-Time


Location/Department: Marshall House Family Shelter (70%), The Right Place – Sigourney (25%), & New Britain Men’s Shelter (5%)

Status: Non-exempt, Full-time

Hours Per Week: 40

Schedule: Monday-Friday; 8:00 am – 4:30 pm (includes a ½-hour unpaid meal break and must be willing to work evenings and weekends if needed.

Scope & Purpose of Position: Maintain The Salvation Army property of the Marshall House Family Shelter, The Right Place Early Learning Center – Sigourney Street and the New Britain Men’s Shelter. Maintain the safety and cleanliness of the interior and exterior of the buildings; conduct general maintenance and repair of buildings, equipment, and grounds; and complete driving duties as needed. Oversee the training and supervision of maintenance/custodial employees and volunteers.


  • Assist with cleaning bathrooms, mopping floors, cleaning kitchens, trash removal, replenishing consumable items, vacuuming work areas, dusting, sanitizing lobby areas, etc.).
  • Assist with moving of furniture and equipment, as needed.
  • Attend staff meetings and trainings, as required.
  • Complete seasonal maintenance (changing HVAC filters, snow removal, shovel steps/walks, sand & salt walkways, lawn care, trim bushes, leaf removal, etc.).
  • Complete the maintenance of building exteriors by ensuring the removal of trash and debris from the properties; clear walkways, stairways, and parking lot areas; dumpster areas are free of debris; and yards are maintained.
  • Coordinate the security of all facilities, to include having camera access and being listed as one of the emergency contacts with alarm company.
  • Ensure that facility, health, and safety standards are met; ensure fire extinguishers are appropriately placed and inspected, as required by code; ensure compliance with local licensing and inspection agencies and ensure licensing compliance of the kitchen areas.
  • Establish and maintain a property preventative maintenance schedule for all facilities and work vehicles.
  • Establish schedules and monitor contracted services (trash removal, snow removal, seasonal janitors, etc.).
  • Maintain a work order process, including the prioritization of work orders, communication regarding progress, and communication of task completion to supervisor.
  • Maintain positive relations with other staff members, suppliers, vendors, and professionals.
  • Make regular inspections of the property for safety and document the same, including monthly fire drills, monthly checks of emergency lighting, and weekly smoke detector check.
  • Obtain thorough knowledge of all emergency cut-offs (water, gas, electrical, clean out traps, fire extinguishers, fire hydrants, etc.).
  • Operate The Salvation Army vehicle for pick-up and delivery duties and assist with deliveries, as needed.
  • Participate in and support the implementation of special activities and events as requested by supervisor.
  • Perform minor repair and maintenance, including minor plumbing, carpentry, and electrical repairs when possible; ensuring that facility repairs are addressed timely.
  • Supervise maintenance/custodial employees, volunteers, and contractors, including Maturity Works employees, and complete all required documentation.


  • High school diploma or GED and two to three years related experience and/or training.
  • Ability to multitask and work in a fast-paced environment.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Able to follow oral and written instructions while communicating closely with supervisor(s).
  • Able to perform duties independently, with minimal need of direct supervision.
  • Able to solve practical problems in a variety of situations.
  • Computer proficiency required, particularly with Microsoft Office.
  • Effective use of a variety of hand and power tools required.
  • Experience supervising staff and/or volunteers required.
  • Knowledge of methods used in all manners of building maintenance, including basic knowledge of carpentry, plumbing, painting, grounds keeping, custodial duties, and minor appliance repair.
  • Maintains the confidentiality of clients, shelter/programs, agency, and/or The Salvation Army.
  • Must be a focused, highly motivated self-starter.
  • Must be able to work hours outside of regular schedule to assist with property matters.
  • Must be organized and have a high attention to detail and the ability to prioritize.
  • Must have working experience with the tools used in the maintenance and repair of building facilities.
  • Must observe safety standards and procedures related to property maintenance. OSHA 10 certified preferred.
  • Reflects commitment to building a supportive work environment and maintains a positive attitude at the workplace and towards job.
  • Valid motor vehicle driver’s license in good standing required and ability to safely drive 12-passenger van and pass required Salvation Army driving test.
  • Will respect and promote the interest of The Salvation Army. The individual is not required to embrace the tenets of faith, but he/she is required to promote and respect the mission of The Salvation Army.

Work Environment/Physical Demands:



Up to 1/3

1/3 to 2/3

Over 2/3

Climb or balance




Lift up to 20 pounds




Lift up to 50 pounds












Use hands




Use sight/vision




Walk, bend, kneel





Benefits of Working for The Salvation Army: The Salvation Army is pleased to offer a comprehensive benefit program to full-time employees who work at least 30 hours per week.

  • Health benefit plans for single or family medical coverage
  • Family wellness program
  • Prescription drug plan
  • Dental, vision, and hearing benefits
  • Telehealth/on-line doctor visits
  • Basic and voluntary term life insurance
  • Short term disability coverage and optional long term disability coverage
  • Supplemental insurance coverage options
  • Flexible spending accounts for health care and dependent care
  • Employer-funded pension plan
  • Tax-deferred annuity plan
  • Educational assistance
  • Paid holidays, vacation, sick, personal, bereavement, jury duty, marriage, and military leave

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


Divisional Headquarters Vision Statement:

The Southern New England Divisional Headquarters exists to develop its Officers, staff, and volunteers to their fullest ministry potential and to be a catalyst and resource for the growing of healthy, vibrant Corps and other expressions of The Salvation Army mission.


An Equal Opportunity/Affirmative Action Employer:
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.


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