The Salvation Army

Social Service Case Worker

Job Locations US-NJ-Dover
Job ID
Social Services
Compensation Min
USD $15.00/Hr.
Compensation Max
USD $15.00/Hr.
Regular Full-Time


Provides oversight and operation of all Social Service programs with the direction of the Corps Officers. Maintain contacts in cooperation with other agencies. Daily communication with the Corps Officer and Office Manager.


  • Responsible for food pantry programs including process and distribution: with oversight of procedures, ordering, storage, inventories, statistics, reports, client files, and facility.
  • Responsible for social services programs such as utility, rental assistance, vouchers for motel, prescriptions, clothing, furniture, household needs, etc. Conduct appointments and interviews with clients requesting assistance and provide referrals to other community resources as needed and available.
  • Work directly with Office Manager on completion of data entry, record keeping, statistics, filing, etc. as well as, cover reception, answering telephone, write down messages, and relay messages to staff or Officers, as necessary.
  • Prepare, maintain, submit reports and pertinent information regarding different grants paperwork in coordination with DHQ grants specialist.
  • Represent the Salvation Army at community meetings and trainings as assigned and provide feedback and information helpful to the operation delivery of the Corps.
  • Assist in coordinating and participating in seasonal programs or activities as needed including, but not limited to Thanksgiving, Angel Tree, Adopt-a-Family, Red Kettles, back to school, and summer camp programs.
  • Complete all duties in a manner that is timely and accurate while maintaining the highest level of confidentiality for all information regarding the clients, programs, and operations of The Salvation Army.
  • Other responsibilities as assigned by Corps Officer as it relates to social services.


  • High School Diploma or Associate degree in a related field.
  • Bilingual English/Spanish preferred.
  • At least 1-2 years of experience in an office and social service environment preferred.
  • Strong written and verbal communication skills, with the ability to establish rapport.
  • Excellent organizational skills.
  • Proficiency in Microsoft Office programs, specifically Word, Excel, Access, Teams, and Outlook.
  • Knowledgeable of Morris County & local community resources.
  • Ability to manage time well and prioritize competing priorities.
  • Ability to maintain confidentiality in interactions with clients, fellow employees, community partners, and volunteers.
  • Awareness and sensitivity to cultural and socioeconomic characteristics of populations served.
  • Must have reliable transportation to get to required community/county meetings.
  • Must understand and support the mission of The Salvation Army.


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