The Salvation Army

Direct Support Professional

Job Locations US-NY-Syracuse
Job ID
Human Services
Compensation Min
USD $13.00/Hr.
Compensation Max
USD $14.00/Hr.
Regular Full-Time


Direct Support Professional

(PCA, Senior Center Specialist, Senior Center Aide)

Full-Time, Hourly, Non-Exempt with Benefits!

Two Openings, Immediately Hiring!


The Adult Day Services Program is reopening!  The Salvation Army of Syracuse Area has started to interview for the position of Direct Support Professionals (DSP).  The DSP will work in our Adult Day/Senior Services Program.  Do you have the passion to want to do good for your community?  To be in a rewarding career where a smile is on your face at the end of your work day?  Look no further, the role of a Direct Support Professional (DSP) could be the right career move for you!


Overview: The role of a Direct Support Professional (DSP) here at The Salvation Army is to assist each client with their routine daily care and program services in accordance with their assessment and care plan.  You will also be responsible for assisting in the planning and leading of group and individual activities, with the goal of promoting participant involvement.


The role of a Direct Support Professional  falls under the categories:

Operational Functions

  1. Ensures the Day Program Room is ready for receiving the participants each day.
  2. Reports all changes in the participant condition to the Program Manager or Case Managers.
  3. Reports all observed or reported accidents and incidents to the Program Manager immediately.
  4. Maintains the cleanliness and order of the program and storage rooms.
  5. Sets up the room for the program activities.
  6. Encourages/assists participants to participate in activities appropriate to their needs, desires and capabilities.
  7. Assists with the program activities daily.
  8. Assists participants with preparing for their return home.
  9. Upon conclusion of activities, assist with clean up and organizes the program area at the end of the day.
  10. Attend outings with Participants in the community.
Planning/Organizing Activities:  
  1. Assist Program Manager with planning of creative and resident-focused recreational activities and special events.
  2. Offers suggestions and comments on program performance/efficiency.
 Personal Care Functions (per participant care plans)
  1. Follow established policies concerning exposure to blood/body fluids.
  2. Provide some or total assistance with personal care tasks.
  3. Provide some or total assistance with mobility tasks using DME and/or Gate Belt.
  4. Provide some or total assistance with transfer, positioning and range of motion tasks.
  5. May assist clients with transfers from chair to wheelchair.
  6. Assist clients with sitting and/or standing.

Food Service/Nutrition Functions (per participant care plans)

  1. Prepare participants for meals and snacks (take to bathroom, wash hands, position at tables).
  2. Remain knowledgeable of dietary restrictions for participants.
  3. Serve food trays.
  4. Assist with feeding.
  5. Report changes in eating habits to Program Manager.
  6. Keep water pitchers clean, filled with fresh water and within easy reach of participants, encouraging water throughout the day.
  7. Perform after meal care (remove trays, assist with cleaning hands, face, teeth and clothing).

 Documentation Functions

  1. Records daily progress notes according to current documenting procedures (manual/electronic medical records etc).
  2. Track and record supporting notes as required by program.


  1. Transport participants to and from program location in 12 passenger van.
  2. Assist to direct volunteers and students during activities.
  3. Maintain good communication skills and rapport with team members and various departments and informing supervisor of any problems or concerns.
  4. Attend staff meetings. 



  • High School Diploma OR GED is required.
  • Valid NYS Driver License and ability to pass the training course for driving a 12 passenger van.
  • Minimum of one year transferable work experience
  • PC and administrative skills are needed.
  • Ability to re-prioritize activities due to frequent interruptions.

Equal Opportunity Employer:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment

based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.



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