The Human Services Regional Coordinator will oversee case management programs in a designated region of New Jersey.
Screen applicants promptly and responsively to identify urgency of need and direct them to appropriate services, providing accurate and timely information and referral.
Perform intake interviews and assessments via phone and/or in person, providing or linking families to resources for urgent needs.
Provide ongoing supervision and administrative oversight for Corps in the implementation of Pathway of Hope & Anti-Human Trafficking.
Provide direct case consultation and technical assistance to caseworkers and interns, as requested.
Oversee veteran referrals for case management channeled through the Divisional Headquarters.
Plan, coordinate, and facilitate caseworker meetings.
Meet with Corps staff and Officers monthly to offer support and information regarding community linkages, programmatic requirements including intake processes, intervention strategies, and collection of data needed to meet program reporting requirements.
Assist in recruiting, interviewing, and training of new employees directly involved in Emergency Assistance, Pathway of Hope, and Anti-Human Trafficking.
Provide casework orientation and training for new caseworkers or interns.
Attend inter-agency meetings and participate in local networks, as appropriate with local staff.
Assist with special events and seasonal programs, as requested.
Other duties as assigned by supervisor.
Bachelor’s degree in Human Services or related field required; prefer MSW from an accredited college or university.
Minimum of 2 years of case management experience.
Knowledge of trauma-informed care.
Experience and/or strong interest in community outreach, organization, and community capacity development.
Must have an interest and ability to work with people and clients of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
Ability to collaborate on complex social issues within families and communities.
Ability to speak and understand English in a manner that is sufficient for effective communication with supervisors, employees, beneficiaries, and clients.
Demonstrated capacity to teach adults, with excellent verbal and written communication skills.
Experience working with victims of human trafficking and other traumatic crimes.
Bilingual Spanish preferred.
Valid NJ Drivers’ license required.
Must understand and appreciate the mission of The Salvation Army.