The Salvation Army

Divisional Director of Social Services

Job Locations US-NY-Syracuse
Job ID
Social Services
Regular Full-Time


Scope and Purpose of the Position

The Salvation Army of the Empire State Division provides life changing programs and services in 48 upstate counties in New York. Over 700 human services professionals are employed in human services program serving infants and toddlers to some of the oldest members of our community touching adult individuals, youth, and families. Programs consist of; housing and homeless facilities and prevention, domestic violence advocacy and housing, children and adult care management, food insecurity, anti-human trafficking outreach and case management, early education centers, after school/youth enrichment centers, behavioral health for children and families in the child welfare and juvenile justice systems, substance abuse interventions and a national evidence based intergenerational poverty elimination strategy, Pathway to Hope.


The Director is responsible for the planning, development, monitoring, quality initiatives and administration of all community and social service program delivery across the Division, assuring alignment with Mission and other strategic initiatives.


Essential Duties and Responsibilities

The Director provides direct supervision, trains, drives and coordinate services across the 48-county region. Along with the local professional and clergy personnel, develops new funding initiatives to address community gaps and needs in services. The director works with local, regional, and state coalitions and government agencies to build relationships and partnerships and to address local, state, and federal policy issues. The position oversees the application and contract process for all charitable and public funding resources.

This position reports to the Divisional Commander, the CEO for the Salvation Army in the Empire State Division  


Experience and Skills Required

Master’s degree (MSW, MBA, MPA preferred) with more than 10 years of successful work at the direct service level as well as executive leadership in the delivery and management of multifaceted human services programs serving a diverse client population with a diverse professional staff team.

Proven record in research, grant writing and experience in driving opportunities and applications for resource development (funding) and building partnerships/collaborations.

Experience with public funding sources and systems; HUD, NYS DOH, HHS, DOJ, SAMSHA, NYS OTDA, NYS OASAS/OMH, NYS OCFS, REDC and other city, county, and state resources including capital funding through HHAP and HCR.

Passion for a mission that serves community neighbors struggling with the most need.


Application Process

Resumes and employment applications are being accepted now. There will be a 6-month transition period for the successful candidate with the present Divisional Director to assure a strong onboarding with a smooth transition of roles and responsibilities. The candidate will join the organization in an Assistant Director position during the transition period and up till the time the present director retires in April 2022. Upon agreement between the individual and organization, the Assistant Director will automatically move to fill the vacant Divisional Director position with compensation adjustment at the point of appointment to the Divisional Director position.


Compensation and Benefits

This position offers competitive compensation commensurate with this key leadership role. The Salvation Army offers a rare employer-funded pension benefit in addition to a retirement 403b savings plan. Our comprehensive, Health Care Insurance Plan features low- cost employee premiums, co-pays, and deductibles. The Plan includes, medical, dental, vision, and hearing coverage as well as Flexible Spending Accounts. Supplemental insurance benefits include Short Term Disability, AFLAC riders, and Voluntary Term Life. We currently celebrate 14 holidays annually in addition to our industry-leading paid time off package. The full year time off package features 4 weeks of vacation, 12 days sick time (unused rolls over year to year) and 3 personal days.


The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, age, religion, disability status, sexual orientation, veteran status, or any other New York State or federally protected characteristic.


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