The Salvation Army

Pathway of Hope Case Manager / AEI Childcare Facilitated Enroller

Job Locations US-NY-Oswego
Job ID
2021-7981
Category
Social Services
Type
Regular Full-Time

Overview

Seeking: compassionate individuals looking to help make a difference!

If you are passionate about making a difference in someone’s life and want to work for an organization that appreciates and recognizes their employee’s success, we encourage you to apply today!

 

Our Full-time opportunities offer:

  • Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
  • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
  • Flexible Spending Accounts
  • Remitted Tuition program
  • Eligibility for the Federal Government's Public Student Loan Forgiveness Program

Some of these benefits are also available to Part-time employees as well!

 

SCOPE AND PURPOSE OF POSITION:

Pathway of Hope (POH) is an innovative, holistic, client-centered approach to helping families break the cycle of intergenerational and chronic poverty, effectively improving social determinants of health as well as quality of life and health outcomes. The POH strategy involves outreach, working with families in their homes and in the community, and linkages to community resources to build, establish and maintain stability. POH Case Manager will be responsible for the provision of long term (up to 2 years) intensive case management services to families with minor child(ren), who are living in inter-generational, chronic poverty, and who have demonstrated interest or desire to take action.

In addition, this position will work to advance AEI initiative by coordinating access to the Dept of Social Services’ childcare subsidy and acting as Facilitated Enroller to increase access to childcare resources and improve employment opportunities for parents and caregivers.

 

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Childcare Facilitated Enroller

  • Facilitate the successful completion of DSS Childcare Enrollment application process with eligible families – quota = 50 families per year; requires that employee be deeply knowledgeable about community childcare resources and actively engage those resources to support families
  • Closely collaborate with Childcare Council in Oswego County and Coordinate applications with Department of Social Services Childcare Unit to address barriers and ensure applications are submitted timely and accurately.
  • Advocate for families in need of childcare with local partners including childcare providers, community agencies, DSS and employers.
  • Requires excellent organizational skills to manage extensive paperwork, follow regulations, ensure accurate completion of documentation, monitor “gap” assistance budget and work closely with Corps Officer to provide direct assistance to eligible families; maintain statistical data for reporting.
  • Follow up with families quarterly to determine further needs and ensure maintenance of subsidy
  • To accommodate this role, the CFE will maintain a ¾ caseload of 8-10 families in Pathway of Hope.

 

Pathway of Hope Case Management

  • Identify families and assess overall family/individual needs; Complete required assessments - including URICA (readiness for change), SSOM (self-sufficiency), Herth Hope and Client Strengths assessments within designated time frames; additional assessments as appropriate for family needs – such as genogram, ecomap, ‘circles’, care management – which serve to identify important resources and strengths, as well as challenges and barriers to success.
  • Collaborative, strengths-based, holistic goal planning with family to develop and implement a detailed and individualized service plan, utilizing strategies of intervention with consideration to family strengths and all aspects of the family’s life and cultural background; holistic approach includes physical, emotional, spiritual needs; using the SMART goal model, address needs of the family unit/members; includes measurable outcomes, connecting with resources to meet goals, monitor and fine-tune plan as appropriate over time.
  • Engage and maintain regular contact with client families, meeting regulatory requirements by conducting regular home visits of significant duration - minimally twice monthly (one contact per month with children present), frequency determined on a case-by-case basis.
  • Provide casework/counseling, crisis intervention, brokerage and networking advocacy, coordinate services with other community service providers and make referrals as needed or appropriate
  • Timely and accurate documentation of clients’ progress throughout the process, including calls, referrals, home visits, case narratives, assessments, statistics, reports and outcome data.
  • Actively participate in weekly supervision, team case conferences, staff meetings, POH & ServicePoint database training and professional in-service training sessions (trauma informed care, Mandated Reporter/KeepSafe, cultural competency/humility or other as appropriate)
  • Coordinate with client to address spiritual needs of the family, collaborate with local Salvation Army Pastoral Care Team or client-identified spiritual support system, as appropriate; coordinate POH services with TSA seasonal social service programs (Christmas, Thanksgiving, Back to School, Summer Camp, etc.) as requested by Corps Officer and Divisional Headquarters

 

Other Duties:  Please note this job description is not designed to cover or contain a comprehensive listing  of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.

Qualifications

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:

  • Bachelors’ degree with a minimum of two (2) years appropriate experience working with families, home visiting or in another relevant social work environment, preferred. Will consider Associate’s diploma with 2 or more years of experience.
  • Position requires computer proficiency including use of various databases and typing skills
  • Must have valid Driver’s License and regular access to a reliable vehicle for program purposes. Current and valid license/registration/insurance for vehicle using that meets The Salvation Army insurance requirements;
  • Extensive Knowledge of community resources and the ability to provide culturally competent practice; understanding of family systems, trauma and poverty as drivers of behavior
  • Good documentation skills; strong written and verbal communication skills required
  • Excellent engagement skills; ability to motivate others towards achieving goals and build rapport; strong knowledge and understanding of child development and children’s needs and be able to articulate
  • Ability to work independently with strong sense of focus, task-oriented, non-judgmental, open personal qualities, clear sense of

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