The Salvation Army

  • Case Manager- Youth

    Job Locations US-NY-Syracuse
    Job ID
    Human Services
    Regular Full-Time
  • Overview

    The Salvation Army is hiring! We are seeking individuals with a passion for helping others, and a desire to do the most good in their own community.



    The Salvation Army offers a truly excellent benefits package to eligible employees, including:

    • Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
    • Employer funded Pension Plan (company contributions begin after 1 year of employment)
    • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
    • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
    • Flexible Spending Accounts
    • Remitted Tuition program
    • Eligibility for the Federal Government's Public Student Loan Forgiveness Program


    • Provide comprehensive intake, assessment and evaluation of prospective clients. Devise and implement individualized service and support plans and intervention strategies utilizing client input and maximizing client choice.
    • Initiate and maintain regular contact with assigned clients, conduct home visits of significant duration to assist them with acquiring skills to meet their goals of self-sufficiency. Frequency determined by client’s needs.  Provide therapeutic support and crisis intervention.
    • Maintain statistical accountability and accurate written information for complete case records and provide ongoing assessments and case recommendation. Compile data and complete reports.
    • Collaborate with other services providers, family and other client-identified individuals to arrange for delivery of services and referrals.
    • Participate actively in case conferences, staff meetings, supervision, professional/in-service training sessions and collaborative meetings as scheduled. Maintain connections with outside agencies and ensure professional representation of the agency in the community.
    • Assist with client interaction during street outreach and drop-in center scheduled activities.
    • Assist with light cleaning and housekeeping duties throughout program areas in order to maintain professional environment for clients.
    • Demonstrate cultural competence, as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.



    • Bachelor’s degree in human services with at least 3 years of experience working with young adults.
    • Experience and knowledge of community resources.
    • Must have regular access to a vehicle.

    Must have valid driver’s license that meets The Salvation Army insurance requirements.



    The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other New York State or federally protected characteristic.


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