The Residential Worker is the primary connection between the operations staff and the client. They must provide professional, protective service within the guidelines and principles as set forth in:  The Salvation Army Mission Statement, Employee Handbook, Security Manual and New York State Security Guard Law.

• Meet regularly with clinical team and provide input towards client service planning
• Regard yourself as part of a team dedicated to the protection of people and property.
• Perform Daily Room and bed inspections
• Assist in the packing and logging of belongings for AWOL residents
• Perform nightly bed counts with house manager
• Must be aware of and committed to The Salvation Army philosophy.
• Must be compliant and familiar with the New York State Security Guard Act of 1992.
• Follow all employment written policies, procedures, and security post orders.
• Follow supervisory instructions.
• Abide by chain of command protocol.
• Complete all logs, incident reports, and official documents timely and as required.
• Must be properly groomed and in uniform as prescribed by Security Department guidelines.
• Be available to work different work schedules as needed to include emergency coverage.
• Be available to work at any and all The Salvation Army Facilities as needed and directed.
• Attended all training classes when scheduled.
• Must protect confidentiality of clients/residents and all work-related information obtained in daily operations.
• Must obtain Fireguard, First Aid, and CPR certification and become proficient in all emergency evacuation.

• Must have at least one-year security experience.
• Valid New York State security license.
• High School Diploma or equivalent.
• Strong communication and writing skills.