The Salvation Army

  • Resident Advisor

    Job Locations US-PA-Philadelphia
    Job ID
    Community and Social Services
    Compensation Min
    USD $13.25/Hr.
    Compensation Max
    USD $13.25/Hr.
    Regular Part-Time
  • Overview

    Position:  Resident Advisor

    Department:    Red Shield Family Residence, 715 N. Broad Street, Philadelphia                   

    Availability of Position:   Immediate (Several positions are available)

    Schedule: Part-Time; under 20 hours per week and on-call under 19 hours; Holidays and Weekends required

    Reporting Relationship: Reports to House Manager or Operations Manager

    Salary and Grade:  $13.25 per hour; 73 Non-exempt


    About the Red Shield Family Residence: The Salvation Army Red Shield Family Residence is a safe and welcoming emergency housing program offering loving, respectful, compassionate, and non-judgmental services in order to empower residents to strive towards self-sufficiency. All family configurations, including families with teenage children and single men with children are accepted. Primarily, we serve young mothers with infants and single mothers with school aged children. Many of the women served aged out of the City of Philadelphia Department of Human Services system and have found themselves unable to access safe and affordable housing for their families


    The Resident Advisor is responsible for assisting the House Manager and Operations Manager in protecting the safety and welfare of shelter residents.  A Resident Advisor answers the telephones, takes messages for staff and residents, greets visitors, and assists residents with their needs and concerns.  A Resident Advisor also ensures that only authorized persons are admitted to the facility and makes regular rounds of the building to ensure an orderly and safe environment.




    High School Diploma or GED, prior residential or customer service work experience, must be able to read, write and speak well in English, must have computer skills in Microsoft Word and Excel Programs and be proficient in and the ability to utilize the internet. CPR and Crisis Management Training, a plus.  Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks:   PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check. Must have an understanding of, and appreciation for, the Mission of The Salvation Army and the Sanctuary Model.


    Contact: Please send or fax your resume and a cover letter to:

    Ms. Syretta Hill

    House Management Supervisor

    The Salvation Army’s Red Shield Family Residence

    715 North Broad Street

    Philadelphia, PA 19123

    Fax: 215-787-2964

    Or go to:


    No Phone Calls Please


    Released by the Divisional Human Resources Department on August 22, 2019



    The Salvation Army’s Mission Statement

    The Salvation Army, an international movement, is an evangelical part of the universal Christian church. 

    Its message is based on the Bible.  Its ministry is motivated by the love of God.

    Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


    Requisition No. 1160


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