The Salvation Army

  • Benefits & Entitlement/Intake Specialist (P/T 20 HRS)

    Job Locations US-NY-Jamaica
    Job ID
    Developmental Disabilities
    Compensation Min
    USD $18.00/Hr.
    Compensation Max
    USD $25.00/Hr.
    Regular Part-Time
  • Responsibilities

    • Request all complete Social Security Disability (SSD), Supplemental Security Income (SSI) and Medicaid benefits applications from the programs.
    • Screen individuals for potential eligibility for disability SSI/SSDI/Medicaid benefits.
    • File individuals Social Security Disability (SSD) and Supplemental Security Income (SSI) applications and appeals accurately and timely.
    • Establish a list of case needs for disability claimants.
    • Obtain all pertinent medical records and lay evidence for review and submission to the legal record.
    • Research applicable rules and regulations.
    • Interview claimants for medical and functional summary reports.
    • Attend disability related appointments with doctors and the Social Security Administration offices.
    • Communicate with External medical providers and Medicaid Service Manager.
    • Maintain statistical spreadsheets and progress notes.
    • Remain up-to-date with changes in Medicaid and Social Security Disability benefits.
    • Attend all scheduled staff meetings and staff training as applicable.
    • Adhere to all state and federal privacy regulations.
    • Participate in quality assurance and quality improvement activities.
    • Complete monthly Medicaid checks in EPACE for all individuals.
    • Represent BEST at community meetings or events as directed.
    • Reviews referral packages and provides applicable follow-up.
    • Completes consumer profiles for all new referral packages.
    • Update The Salvation Army Wait List as needed.
    • Attend capacity meeting within all boroughs certified to identify individuals
    • Screens individuals for placement and retrieves necessary paperwork to complete placement process.
    • Follow-up with families via letters and phones calls to complete screening process.
    • Monitors and tracks status of placement in all facilities including filtering referral packets to all programs that has vacancies.
    • Complete all placement requirements for the DDS program.
    • Weekly meeting and follow up regarding placement.
    • Maintain communication with OPWDD monthly regarding vacancies.
    • All other essential functions and responsibilities deemed necessary and appropriate by your supervisors.


    • Associate Degree Preferred in Human Services or related field
    • 2-year experience working with Social Security Benefits & Medicaid.
    • 1 year minimum of experience in training of developmentally disabled.
    • Demonstrates a high level of respect and consideration for the residents being served. 
    • Excellent organizational, time management & interpersonal skills.
    • People skills with experience working in customer service.
    • Has respect and consideration for the resident being served. 
    • A Valid Driver’s License is required (Must be able to drive large vehicle which consisted of wheel chair or 15 seated van).


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