The Salvation Army

  • Donor Relations Director

    Job Locations US-PA-Carnegie
    Job ID
    Compensation Min
    USD $68,000.00/Yr.
    Compensation Max
    USD $70,000.00/Yr.
    Regular Full-Time
  • Overview

    The Donor Relations Director (DRD) will play an integral role in the success of this Divisions’ fund development efforts, specifically leading in all major gift strategies and communication.  The DRD will bear the primary responsibility for managing major donor qualified caseloads for Divisional fundraising.  He or she will be in command of a high end portfolio of 150 qualified donors within a specified geographic area.  In this role, the DRD will qualify, cultivate, solicit, steward, and upgrade major gift prospects and donors, acting as the primary contact between The Army and all major donors. 


    The DRD will work with program and command staff in order to serve the complete needs of the Division’s fundraising.  


    Duties and Responsibilities:


    1. Establishes and creates a strategic communications plan to qualify, educate, cultivate and solicit gifts for all major donors each fiscal year.
    2. Manages a qualified caseload of 150 major donors, following the prescribed communications plan that is specific to each donor.
    3. Establishes and works to meet annual goals for each major donor and for the major gifts program each year.
    4. Leads in all one-to-one solicitation, gift acknowledgement and stewardship communication, traveling as necessary.
    5. Works in close conjunction with other Senior DRD, fund development officers, ensuring collaboration between direct mail, foundation, corporate, and planned giving efforts.
    6. Helps shape overall policies and strategies to continually increase major gifts revenue and program growth.
    7. Provides assistance and leadership for written proposals for major donors.




    1. Funding source/donor contacts, and description and context of the contact, are documented according to data policies and procedures within the donor database as those contacts are made.Willingness to ask for funding.
    2. Creative new approaches are sought; there is a commitment to continuous improvement.
    3. Deadlines are met in a way that makes it easy for supervisors and other members of the department and organization to accomplish their tasks.
    4. Confidentiality is maintained.
    5. Internal and external relationships are cultivated and supported.
    6. There is an understanding of and commitment to the importance of stewardship in its broadest forms.
    7. There is an understanding of and appreciation for the mission, programs and activities of The Salvation Army.

     Knowledge, Skills and Abilities:

    1. Ability to multi-task and meet deadlines; prioritizes tasks appropriately.
    2. Strong proficiency in related technologies and use: Microsoft Office programs, DonorPerfect/Blackbaud systems and others as required. Training provided if necessary.
      Ability to work independently
    3. Excellent verbal and written communication skills required.
    4. A professional telephone manner is essential.
    5. Follow written and verbal instructions
    6. Work requires continual attention to detail in composing materials, establishing priorities and meeting deadlines.
    7. Driver’s license and use of a vehicle required.
    8. Willingness to travel around Western Pennsylvania.
    9. Ability to lift a minimum of 25 lbs.
    10. Able to work extended hours when needed.
    11. Willingness to act in an “as-needed” capacity for emergencies.
    12. Must successfully complete The Salvation Army’s KeepSAfe required training.

     Education and Experience:

     College Degree and 3-5 years relevant professional experience


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