The Salvation Army

  • New Home Anti-Trafficking Residential Advisor On-Call

    Job Locations US-PA-Philadelphia
    Job ID
    Social Services
    Compensation Min
    USD $12.00/Hr.
    Compensation Max
    USD $12.00/Hr.
    Regular Full-Time
  • Overview

    Position: New Home Anti-Trafficking Residential Advisor On-Call
    Department: Philadelphia Social Service Ministries; New Day Program Work Location: Montgomery County
    Availability of Position: Immediate
    Schedule: On-call; Weekday/Weekends various shifts; 12am-12pm/12pm-12am/4pm-12am/8am-4pm
    Reporting Relationship: New Home House Manager
    Salary and Grade: $12.00 per hour; 73 Non-Exempt


    Position Overview:


    The New Home Resident Advisor (RA) is to ensure a safe and welcoming environment for The New Home residents through the implementation and monitoring of house rules pertaining to resident conduct, fire safety, room conditions, conflict resolution, and curfew restrictions. The RA conducts house and room checks, prepares a home report at the end of each shift, manages sign-in logs, responds to emergencies to ensure that, if necessary, residents are evacuated safely and efficiently, and responds to residents needs and requests. The RA is to communicate and support all residents in a trauma informed manner. The RA is to effectively communicate with the house manager, other resident advisors, and perform other duties as assigned.


    • To observe resident’s and visitor’s conduct to ensure the physical and emotional safety of all.
    • Documents behavior, conduct, emergency situations, and visitations from outside individuals in the house report at the end of each shift.
    • Responds to all emergencies in accordance with established procedures.   
    • Completes house checks hourly or more if needed.
    • Answers the phone in a timely and courteous manner and takes clearly written messages.
    • Maintains resident and staff confidentiality.
    • Enhances the safety and welfare of residents and staff by conducting room checks, inspecting bags if necessary, and asking for I.D. from outside visitors.
    • Completes all new day reporting and the gathering of statistical information as required and entering into ETO.
    • Maintains appropriate documentation which includes (911) incident reports, fire drill log, medication book, and sign in log, and ensure that all the information is kept in a secure location for the next RA shift.
    • Effectively communicates with house management shifts of significant events or incidents during previous shift along with informing of any special arrangements that have been posted.   
    • Assists with house cleaning and organizing and breakfast/dinner preparation.
    • Participate in community meals.
    • Maintain and uphold the principles and commitments of The Sanctuary Model.
    • Attend all relevant and necessary trainings associated with Sanctuary.
    • Complete S.E.L.F. group and exercise safety plan.
    • Attend Community Meetings when possible to reinforce Sanctuary Model with residents.
    • Create and maintain a safe environment for residents, staff, and self.
    • Maintain a positive and professional demeanor.
    • Ensure that the front door is always closely monitored, and visitors are checked for proper credentials. 
    • Maintain healthy boundaries, uphold the code of conduct of The Salvation Army at all times



    • High School Diploma or GED
    • Prior residential, social service, or customer service work experience
    • Must have computer skills in Microsoft Word and Excel Programs and be proficient in and the ability to utilize the internet.
    • As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every three years thereafter, Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check.
    • Must have an understanding of and appreciation for the Mission of The Salvation Army.


    Contact: If you are interested in applying for this position please submit your resume and cover letter online.

    Current Salvation Army Employees can apply online at   Prospective employees can apply online at


    No phone calls please.


    Released by the Divisional Human Resources Department on  November 12, 2018


    All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.


     The Salvation Army’s Mission Statement

    The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

    Its message is based on the Bible. Its ministry is motivated by the love of God.

    Its mission is to preach the gospel of Jesus Christ

    and to meet human needs in His name without discrimination.


    Requisition No. 925


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed