The Salvation Army

  • Case Manager- Anew Center

    Job Locations US-NY-Jamestown
    Job ID
    Social Services
    Regular Full-Time
  • Overview

    The Salvation Army is hiring! We are seeking individuals with a passion for helping others, and a desire to do the most good in their own community.


    The Case Manager position exists to assist in providing services for the Domestic Violence/Rape Crisis Program of The Salvation Army Anew Center in Chautauqua County. Based at The Salvation Army’s South or North County Office, the Case Manager will be responsible for the implementation of domestic violence, sexual assault, and rape crisis services throughout Chautauqua County. The Case Manager Position also assists with housing of homeless women as needed.


    The Salvation Army offers a truly excellent benefits package to eligible employees, including:

    • Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
    • Employer funded Pension Plan (company contributions begin after 1 year of employment)
    • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
    • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
    • Flexible Spending Accounts
    • Remitted Tuition program
    • Sprint and Verizon Wireless Discounts
    • Eligible Student Loans may qualify for the Federal Government’s Public Service Loan Forgiveness Program




    • Responsible for providing comprehensive case management services for non-residential and residential clients experiencing domestic violence, rape, and sexual assault.
    • Responsible for providing accompaniment and advocacy services relevant to legal, medical, educational, personal, financial, housing, and other issues.
    • Assist clients with accessing community resources, obtaining/maintaining housing, and identifying self-sufficiency goals. This may include assisting with obtaining furniture, housing, jobs, childcare, schooling, utilities, etc.
    • Report residential intakes to the Department of Health & Human Services, schedule initial appointment, and maintain weekly communication with DSS regarding client’s progress and request for additional stay at shelter.
    • Facilitate weekly domestic violence support groups or other related groups as assigned.
    • Responsible for keeping accurate and updated records, and submitting reports, statistics, as required by The Salvation Army and program funders.
    • Assist with training of Anew Center volunteers and staff as assigned.
    • Will be assigned to the Response Team Schedule as directed by the Program Director, which includes being available for shelter coverage, advocacies, debriefing, phone calls, and all other critical situations during coverage dates which includes weekdays, weekends, and Holidays.
    • Provide services via office visits, home visits, alternative locations, agencies, and via the Hotline, and ensure follow-up.
    • Ensure all clients are made aware of Office of Victim Services Compensation, and complete applications for those eligible.
    • Attend staff meetings.
    • Communicate pertinent information relevant to the operations of the program to immediate supervisor.
    • Attend initial Rape Crisis Training and attend trainings a minimum of 10 hours annually in order to maintain certified counselor status.


    • Bachelor’s preferred, Associates with 3-5 years experience will be considered.
    • Must satisfactorily complete the sexual assault training in order to be a certified rape crisis counselor.
    • Must have computer/typing skills in order to complete statistics, maintain case files, and correspond via email communication.
    • Must have a valid driver’s license that meets The Salvation Army insurance requirements.


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