The Salvation Army

  • Social Services Coordinator

    Job Locations US-PA-Lebanon
    Job ID
    Social Services
    Compensation Min
    USD $14.00/Hr.
    Compensation Max
    USD $14.00/Hr.
    Regular Full-Time
  • Overview

    Position: Social Services Coordinator                                            

    Department: Lebanon, PA Corps, 1031 Guilford Street

    Availability of Position: Immediate                                             

    Schedule:  Full Time; Monday-Friday; 9:00am-4:00pm

    Reporting Relationship: Corps Officer                                         

    Salary and Grade:  $14.00 p/h; 74 Non-Exempt


    The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

    • Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
    • Employer funded Pension Plan (company contributions begin after 1 year of employment)
    • Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
    • Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
    • Flexible Spending Accounts
    • Remitted Tuition Program
    • Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
    • Most importantly – a job with a good purpose!

    Overview: Responsible for the effective functioning of the Social Services Department at the Lebanon Salvation Army Corps.


    Familiarize yourself with the social service agencies in Lebanon County and the services they offer along with the qualifications to access each of the services offered. Familiarize yourself with the mission and vision of the Lebanon Salvation Army. Establish the Salvation Army’s enrollment and participation in the Lebanon Areas Resource database (H.E.A.R.T.) Plan, Coordinate, Schedule, Advertise and recruit for Educational Workshops including but not limited to 1st Time Home Buyers Program, Connected Teens Workshop, Financial Literacy Workshops & Nutrition Workshops. Recruit and train a pool of at least 10 volunteer Resource Counselors and coordinate with the volunteer coordinator to secure the necessary clearances for all volunteers. Develop a desk reference or resource list for the Resource Counselors. Maintain a monthly calendar coordinating and scheduling the Volunteer Resource Counselors work shifts assuring to have Spanish translation available for clients. Maintain the client appointment schedule ensuring that clients needing service are not scheduled when a Resource Counselor is not available. Ensure that the Resource Counselors have informational packets with all the necessary materials and websites to do a thorough job when assisting clients. Ensure that all social services delivered are outcome based. Ensure that all services and costs per service are documented for reporting purposes. Prepare reports for Social Services monthly statistics, United Way and other program supporting grants. Ensure that all information is logged into the data base. Ensure that all client file contents are kept in a uniform manner and kept in a secure location being mindful of confidentiality. Ensure that all client dictation follows the same format across all files. Ensure that client dictation captures the facts and not the opinions of the Resource Counselor. Review client files at least once a month to ensure data is being captured correctly and content is being maintained in a uniform fashion and dictation is following the correct format. Oversee the Second Harvest (food distribution) Program including food ordering, needed reporting, volunteer scheduling, and client registration. Oversee Angel Tree Program (Christmas Assistance Program): Registration & Distribution. Ensure that client confidentiality is adhered to by the Recourse Counselors and yourself. Attend networking meetings as assigned by the Commanding Officers; All speaking engagements or interviews with the media (newspapers & radio etc.) must be approved by the Commanding Officers. Maintain confidentiality of all Salvation Army records and client information. Maintain cleanliness and security of all corps equipment, facility and grounds in area of responsibility. Other duties as requested by the Corps Officers.


    The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.



    Bachelor’s Degree Preferred; Previous work/experience in Social Service/Casework. Maintains a consumer-friendly demeanor when working with internal and external publics. Establishes an effective working rapport with all other staff. Must be courteous to program participants and their families, volunteers, staff and the public. Proficient knowledge of all Microsoft Office Suite programs (Word, Power Point, Excel, and Publisher). Ability to communicate and interact well with officers and employees. Prefer a logical thinker who is detailed oriented. Demonstrate good computer and typing skills with a high degree of accuracy. Ability to work alone and with others. Must be a self-starter. Must have the ability to keep information in a confidential and secure fashion, and to use sound judgment working in an environment with multiple, changing work priorities, and under strict, unalterable deadlines. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar, as well as good verbal communication skills. Bilingual (English/Spanish) Preferred. Must possess a current, valid Driver’s License. Meet the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every three years thereafter. Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check. Must understand and appreciation for the Mission of The Salvation Army.


    Contact: Please send or fax your resume along with a cover letter including salary requirements to:

    The Salvation Army
    Attn: Corps Officers
    PO Box 1109
    Lebanon, PA 17406
    Fax: 717-273-1333
    Or go to

    No Phone Calls Please.


    Released by the Divisional Human Resources Department on October 18, 2018


    All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.


    The Salvation Army’s Mission Statement

    The Salvation Army, an international movement, is an evangelical part of the universal Christian church. 

    Its message is based on the Bible.  Its ministry is motivated by the love of God.

    Its mission is to preach the gospel of Jesus Christ

    and to meet human needs in His name without discrimination.


    Requisition No. 899


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