The Salvation Army

  • Direct Support Professional (DSP) / Medical Coordinator

    Job Locations US-NY-South Ozone Park
    Job ID
    Developmental Disabilities
    Compensation Min
    USD $13.00/Hr.
    Compensation Max
    USD $15.00/Hr.
    Regular Full-Time
  • Overview

    General Summary:


    The Direct Support Professional works directly with persons being served in program activities, both in the home and in the community.  When functioning as Medical Assistant is directly accountable to the R.N for duties specific to medical domains as described. Direct Support Professional has the overall responsibility for the direct care and development of each individual by providing assistance and training in skills attainment. Function at a full capacity within your job description and requirement.


    Service Coordination Function:


    The agency has embraced the concept of a fully integrated system of care for all individuals of service. This requires that the staff assess the individual's needs holistically and see it as their responsibility to connect the individuals with services needed-internal or external to the agency, regardless of the door to which the individuals enters the system. This coordinating role includes the following:

    • Assess the needs of the whole individuals/family including their basic needs such as food, clothing and shelter.
    • Ensure that referrals are made to appropriate internal and external services as required to meet the individual's families' needs.
    • Follow-up on referrals you make on behalf of an individual’s family and respond to all referrals made to you/your program.
    • Participate in cross-program service reviews that support the planning and coordination of service delivery and service closure.


    • Provides and ensures a safe, clean and normalized home-like environment at all times. Informs Program Coordinator of Physical Plant needs.
    • Promptly informs the Program Coordinator/Assistant Program Coordinator of any serious incident or violations of resident and/or staff rights, per established policies.
    • Development of A.D.L. (Activities of Daily Living) and ILS (Independent Living Skills) as it relates to residents.
    • Maintains ongoing knowledge of each resident’s medical, psychological, cognitive and social needs and ensures that programming is appropriate to needs and treatment goals.
    • Maintains and submits timely and accurate records and reports regarding the development status, progress and other related information concerning the residents. This includes, but not limited to, daily goal data, monthly progress notes, summaries and other reports, as required.
    • Participate in interdisciplinary treatment meetings and regularly scheduled residents reviews, as required.
    • Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan)
    • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization.
    • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management.
    • Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary.
    • Organizes assists, supervises and, when necessary, prepares meals for residents.
    • Assumes responsibility for agency and/or resident funds personally assigned for purposes of making residents or program purchases.
    • Escort the clients on medical appointment as scheduled.
    • Appropriately communicates to Program Nurse and supervisors, both verbally and in writing (i.e. medical consult reports, incident reports, residence’s log book) pertinent residents and/or program issues, ensuring the continuity of care and efficient operation of the residence. Read residence log book daily.
    • Participate in interdisciplinary treatment meetings and regularly scheduled residents reviews, as required.
    • Maintains ongoing knowledge of each resident’s medical appointments and follow up needs,
    • Organizes and assists program nurse, supervisors in preparation for medical appointments for residents.
    • Assumes responsibility for agency and/or resident funds personally assigned for purposes of making residents or program purchases.
    • Assists Housekeeper/Cook with house hold cleaning and maintenance of facility.
    • The essential functions of the job include, but are not limited to the duties listed in the job description.
    • Attendance standards, as per assigned shifts, are at the discretion of Program Coordinator /Assistant Program Coordinator. Enter responsibilities here
    • Successfully participates in and passes medication certification course(s) and demonstrates continued proficiency in the administration of medication, per established policies.
    • Housekeeping duties as assigned by the Program Coordinator.
    • Performs related duties as assigned by the Program Coordinator.
    • “Other duties as assigned”
    • Awareness of and sensitivity to cultural and socioeconomic characteristics of persons and population served.
    • The essential functions for the job include, but are not limited to, the duties in the job description. 


    NOTE:   This job description reflects management’s assignment of essential and secondary functions.  It does not prescribe or restrict the tasks that may be assigned.  Tasks are subject to change at any time due to reasonable accommodation or other reasons as it relates to the residents and their needs.



    • H.S. Diploma or GED required, Associates Degree preferred with minimum of one year experience in Human Services required.
    • Excellent oral & written communication skills, capacity and willingness to learn to use computer systems demonstrates teamwork philosophy and professional conduct consistent with agency standards.
    • Has respect and consideration for the resident being served. 
    • Experience in medical care and interaction with medical professionals.
    • Must pass AMAP certification training and maintain valid certification throughout employment
    • SCIP R and CPR & First Aide required
    • Valid driver's license.


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