The Salvation Army

  • Shelter Aide (Part-time) - Emergency Family Shelter

    Job Locations US-NY-Syracuse
    Job ID
    Social Work
    Compensation Min
    USD $11.50/Hr.
    Compensation Max
    USD $12.50/Hr.
    Regular Part-Time
  • Overview

    The Salvation Army is hiring! We are seeking individuals with a passion for helping others and a desire to do good in their own community.


    The Emergency Family Shelter has an immediate opning for a part-time Shelter Aide. This position is responsible for maintaining the safety and security of all residents of the Shelter, which is open 24 hours/day, 7 days/week.


    This 14 hour per week position will be scheduled to work every Monday from 4:00pm-10:00pm and every Friday from 4:00pm-12:00pm. The Shelter is conveniently located next to the Centro Bus Center on Salina St.


    The Salvation Army offers a truly excellent benefits package to eligible part-time employees, including:

    • Time off every year that includes paid holidays, vacation time, and sick time.
    • Sprint and Verizon Wireless Discounts.
    • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life.



    • Supervise residents in the program including coaching residents on program policies and rules as well as potential consequences for violation of program policies/rules.
    • Address immediate basic needs for families entering shelter including orienting family to facility, house schedule, program rules and staff.
    • Provide supplies to meet basic needs such as snack/meal, linens, lock for cabinet and hygiene supplies.
    • Provide conflict resolution, crisis intervention and supportive counseling as needed.
    • Assist Case Managers in working with residents on their Individual Service Plans. Promote activities to increase competence with activities of daily living, parenting skills and independent living skills.
    • Plan, conduct and monitor social group/recreational activities and other special events (in consultation with RM Supervisor).
    • Maintain statistical accountability. Provide clear and concise individual case narratives and log entries. Maintain up to date daily log/census.
    • Complete shift specific support services such as chore assignments, intake packets, etc.
    • Maintain communication shift-to-shift in staff journal.
    • Answer telephone and respond to inquiries. Provide resources and referrals for 24 hours crisis line.
    • Conduct regular (at least once/week) facility safety checks, including bedroom checks. Communicate any needs (maintenance or repairs) in the communication journal. Any immediate safety concerns will be addressed immediately. Monitor fire/security/tank alert alarm system.
    • Attend mandatory staff meetings and required training sessions.
    • Participate in On-Call duties as required.
    • Transport resident families, only when approved by supervisor or program director.
    • Conduct basic intake and complete forms for entry into program, if Case Manager is not available. Assist with HMIS ServicePoint data entry, if needed.
    • Demonstrate cultural competence as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army Syracuse Area Services Strategic Plan.


    • High school diploma or equivalent. Associate’s Degree preferred.
    • One year of experience working in Human Services and/or shelter setting.
    • Ability to achieve and maintain CPR Certification
    • Ability to diffuse crisis situations both within team settings and independently.
    • Ability to document program events and carry out scheduled or spontaneous tasks
    • Capable of applying all assigned training topics

    The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other protected characteristic.


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