The Salvation Army

  • Members Services Associate

    Job Locations US-PA-Philadelphia
    Job ID
    Member Services
    Compensation Min
    USD $11.80/Hr.
    Compensation Max
    USD $13.50/Hr.
    Regular Part-Time
  • Overview

    Position: Members Service Associate  

    Location: Ray & Joan Kroc Corps Community Center, Philadelphia PA


    SchedulePart Time, 20-29 hours per week; Must be willing and able to work weekends and evenings as will be required in performance of duties or as requested to support the ongoing operations of the Kroc Center.

    Reporting Relationship: Membership Services Manager                      

    Salary and Grade:  $11.80-$13.50 per hour depending on education and experience; 73 Non exempt


    The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

    • Generous paid time off every year that includes: holidays, vacation time and sick time.
    • Employer funded Pension Plan (company contributions begin after 1 year of employment)
    • Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
    • Most importantly – a job with a good purpose!


    The Member Service Associate will provide the highest level of customer service to prospects, center members and guests related to facility and membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.


    Bachelor of Science or equivalent in Sales and Marketing or related field preferred, with previous a minimum of 3 years experience in the sales field. Excellent sales, marketing, research and tracking skills required. Strong customer service and interpersonal communication skills required. The ability to be flexible and accommodating as it relates to scheduling appointments for prospects and the members. Must be able to read write and communicate in English; proficiency in oral and written communication skills. Must have the ability to work and relate well with people. Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check. Must have an appreciation for and be able to embrace the Mission of The Salvation Army.

    Contact:         Please send or fax your resume along with a cover letter with salary expectation to:

    The Salvation Army Kroc Center

    Human Resources Department

    4200 Wissahickon Ave.

    Philadelphia, PA, 19129

    Fax: (215) 558-1499

    Or internal candidates go to and external



    No phone calls please


    Relesed by the Kroc Center Human Resources Department September 10, 2018


    All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.


    The Salvation Army’s Mission Statement

    The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

    Its message is based on the Bible. Its ministry is motivated by the love of God.

    Its mission is to preach the gospel of Jesus Christ

    and to meet human needs in His name without discrimination.


    Requisition No. 867


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