The Salvation Army

  • Shelter Aide (Full-time) - Women's Shelter

    Job Locations US-NY-Syracuse
    Job ID
    Social Services
    Compensation Min
    USD $11.50/Yr.
    Compensation Max
    USD $12.50/Yr.
    Regular Full-Time
  • Overview

    The Salvation Army is hiring! We are seeking individuals with a passion for helping others, and a desire to do the most good in their own community.


    The Women's Shelter has an immediate opening for a full-time Shelter Aide. The Shelter Aide will supervise residents and oversight shelter activities, and maintain a safe, secure, comfortable, and supportive environment for residents.


    This 40 hour/week position is scheduled to work Sunday-Thursday on the 3:00pm-11:00pm evening shift. The Women's Shelter is conveniently located directly on the Centro Bus Line. 


    The Salvation Army offers a truly excellent benefits package to eligible employees, including:

    • Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
    • Employer funded Pension Plan (company contributions begin after 1 year of employment)
    • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
    • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
    • Flexible Spending Accounts
    • Remitted Tuition program



    • Conduct intake interviews, complete preliminary assessments, establish shelter agreements, and orient new residents to the shelter environment.
    • Assist Case Manager in working with residents on their individualized service plan.
    • Promote activities to increase competence with activities of daily living, parenting skills, and independent living skills.
    • Provide conflict resolution, crisis intervention, and supportive counseling as needed.
    • Supervise residents and maintain adherence to shelter agreement; counsel and impose consequences per shelter policy.
    • Monitor social group activities, assist with recreational activities and other special events.
    • Maintain statistical accountability.
    • Provide clear and concise individual case narratives and log entries for all shelter residents.
    • Answer telephone and respond to telephone inquiries. 
    • Provide resources and referrals for 24 hour crisis telephone. 
    • Monitor alarm system per after hour schedule.
    • Complete shift specific support services, i.e., chore assignments, intake packets, etc.
    • Maintain communication shift to shift in staff journal.
    • Complete cleaning and Maintenance duties; supervise/assist clients in chore activities.
    • Attend mandatory staff meetings and all required training sessions.
    • Participate in On-Call and other duties as assigned.


    • High school diploma or equivalent and minimum one year relevant experience required. 

    The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability status, veteran status, or any other protected characteristic.



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