The Salvation Army

  • Children's Health Homes Care Manager 3 (Full time) - Albany, NY

    Job Locations US-NY-Albany
    Job ID
    Social Services
    Regular Full-Time
  • Overview

    The Salvation Army is hiring! We are seeking individuals with a passion for helping others, and a desire to do the most good in their own community.


    We are seeking a full-time Care Manager for the Children's Health Homes Care Management Program in Albany, NY.


    This position will work with children, their families, and their health care providers to develop a personal, centralized, comprehensive plan of health care. The Care Manager will also coordinate the delivery of services, continuously communicate with all care providers, and update the plan of health care on an on-going basis. 


    The Salvation Army offers a truly excellent benefits package to eligible employees, including:

    • Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
    • Employer funded Pension Plan (company contributions begin after 1 year of employment)
    • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
    • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
    • Flexible Spending Accounts
    • Remitted Tuition program
    • Eligibility for the Federal Government's Public Student Loan Forgiveness Program


    • Document all case activity, including outreach, consent development and assessment, plan development, client progress and transition arrangements.
    • Responsible for a caseload of 12 children.
    • Responsible for actively pursuing referrals for the program.
    • Administer CANS-NY, updating periodically.
    • Develop a comprehensive, family-driven youth-guided Plan of Health Care.
    • Inventory and coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate.
    • Convene and conduct quarterly meetings to review progress, update POCs, and confirm continuing client eligibility.
    • Provide education to family and child concerning the nature and desired effect of services, along with information concerning conditions being treated.
    • Assist families and children in the acquisition and maintenance of public benefits e.g., financial, educational, social, and community services.
    • Provide Health Home services for children with high acuity needs, including at least two services per month, with at least one of those conducted face to face.
    • Assure responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate.
    • Participate in mandatory and optional training.
    • Participate in supervision.


    • Bachelor's Degree with three years relevant experience or Master's Degree with two year's relevant experience in serving children and families in child welfare, developmental disabilities, behavioral health, primary health care, or social services.
    • Experience coordinating and participating in team settings
    • Solid writing and verbal communication
    • Work effectively and knowledgeably across a broad spectrum of cultural, ethnic, and racial communities
    • Ability to work in an effective and focused manner when self-directed and beyond immediate oversight
    • Ability to deliver family-driven, youth-guided services
    • Requires computer proficiency including word processing skills and the ability to provide culturally competent practice
    • Must have valid driver’s license that meets The Salvation Army insurance requirements
    • Must have access to a vehicle to provide home visits and outreach services
    • Provide assistance and /or intervention with children
    • Perform all duties associated with job responsibilities

    The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other New York State or federally protected characteristic.


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