The Salvation Army

  • Case Manager (Full-time) - Emergency Services Supported Housing Initiative

    Job Locations US-NY-Syracuse
    Job ID
    Social Services
    Regular Full-Time
  • Overview

    The Salvation Army is hiring! We are seeking individuals with a passion for helping others, and a desire to do the most good in their own community.


    The Salvation Army is seeking a full-time Case Manager to work in the Emergency Services Supported Housing Initiative Program Area. The goal of the Supported Housing Initiative is to help individuals suffering from severe and persistent mental illness obtain and maintain independent housing in the community. The Case Manager will work with participants to meet this goal through the provision of long term case management, including crisis support and financial assistance.


    The Salvation Army offers a truly excellent benefits package to eligible employees, including:

    • Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
    • Employer funded Pension Plan (company contributions begin after 1 year of employment)
    • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
    • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
    • Flexible Spending Accounts
    • Remitted Tuition program
    • Sprint and Verizon Wireless Discounts
    • Eligible Student Loans may qualify for the Federal Government’s Public Service Loan Forgiveness Program


    • Assess clients’ needs, conduct comprehensive assessments and work with the client/family and any collateral supports to develop a service plan. Identify needs not met by the SHI Program and make referrals to appropriate community providers.
    • Coordinate SHI services with other service providers to provide housing assistance in a timely and efficient manner. Network and advocate on client’s behalf with community providers and assist with empowering clients to make the best use of community and mainstream resources. Verify tenancy with landlords.  Conduct home visits with all clients monthly.                                                                    
    • Maintain case records with accurate and timely case narratives, service statistics and information.                                                                
    • Attend mandatory staff meetings and all required training sessions. Participate actively in case conferences, staff meetings, service coordination meetings, supervision, professional and in-service training sessions. Share in providing support and coverage for other E/PAS programs in keeping with the program and agency mission. 


    • Associate’s Degree in human services or related field with minimum one year experience in mental health and/or case management services required.
    • High School Diploma with significant working experience will also be considered.
    • Knowledge of mental health, substance abuse and community resources required.
    • Must be team oriented and possess good communication skills both verbally and in writing.
    • Must have a car and a valid driver’s license that meets The Salvation Army insurance requirements.
    • Must be able to meet applicants at local shelters, hospitals, and in their homes, and negotiate stairs.

    The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other protected characteristic.


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