The Salvation Army

  • Director of Major Gifts (FT - 35 Hrs./Wk)

    Job Locations US-NY-Syracuse
    Job ID
    Regular Full-Time
  • Overview

    The Salvation Army is hiring! We are seeking individuals with a passion for helping others, and a desire to do the most good in their own community. The Divisional Headquarters of the Empire Division of the Salvation Army has an exciting new opportunity for a Major Gifts Director. The Director of Major Gifts is a key leadership position within the divisional Development Department.  The Director of Major Gifts (DMG) is responsible for securing funds for TSA programs through the management of all divisional DRDs and their own caseload.  The DRDs will work with the Director of Major Gifts and Associate Director of Major Gifts at the Territory to set goals.  They will be evaluated on the dollars raised and the activity performed, including phone calls, visits, and solicitations. The Director of Major Gifts is responsible for all aspects of the division’s Major Gifts program including supervision of all divisional Donor Relations Directors and all administrative assistants supporting the Major Gift Program. In addition to supervisory responsibilities, this position maintains a caseload of between 100 and 125 donors, dependent on the number of DRDs they supervise.  Assigned donors will include the geographic area of the Empire Division. They will work to identify and assign donors and prospective donors including lead donors to any capital campaigns.  Using a coach-player approach, this position will oversee the cultivation, solicitation, and stewardship of all DRD assigned donors and prospects linked to the fulfillment of annual production goals.



    The Salvation Army offers a truly excellent benefits package to eligible employees, including:

    • Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
    • Employer funded Pension Plan (company contributions begin after 1 year of employment)
    • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
    • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
    • Flexible Spending Accounts
    • Remitted Tuition program
    • Eligibility for the Federal Government's Public Student Loan Forgiveness Program


    • Working with DDA, DMG determines annual Major Gifts fundraising priorities throughout the division and provides strategic direction in their fulfillment
    • In collaboration with the Director of Major Gifts and Associate Director of Major Gifts at the Eastern Territorial Headquarters, establishes annual production goals for his/her own caseload and each Donor Relations Director’s caseload
    • Secure dollars by securing retaining and upgrading donors
    • Conducts caseload reviews and strategic data analysis of case load and prospect giving trends to maximize giving capacity.
    • Work within TSA funding priorities
    • Using a player-coach model, DMG helps ensure DRDs successfully fulfill communications plans to effectively steward, educate, cultivate and solicit gifts from major donors each fiscal year, with an emphasis on gifts of $5,000 and higher
    • Manages a caseload of 100 – 125 (depending on the number of DRDs they will supervise) current donors and prospective donors capable of $10,000 gifts following the prescribed communications plan that is specific to each donor and prospect
    • Working with territorial headquarters Major Gifts staff, encourages fulfillment of activity standards including specific metrics associated with time in position requirements
    • Supervises maintenance of dynamic prospect pool of potential high capacity donors
    • Leads in one-to-one solicitation, gift acknowledgement and stewardship communication, traveling as necessary, establishing and maintaining excellent donor relations, providing written proposals to major gift prospects as needed, and including Army and/or volunteer leadership as appropriate
    • Works in close collaboration with DHQ leadership to identify and secure a minimum of $50,000 per year to support Long Point Camp.
    • Works on divisional capital campaigns as it relates to top donors who can be on a DRD qualified caseload
    • Works to provide excellent stewardship following capital campaigns for top donors
    • Works in close collaboration with local corps officers, program directors and fund raising staff, representing local Army resource development needs based on the residence of prospective donors
    • Helps shape overall policies and strategies to continually increase major gifts revenue and program growth
    • Reflects credit on TSA and its mission while encouraging others to do the same
    • Ensures direct reports observe all departmental policies regarding production of contact reports and use of database system as required, sharing a continually updated itinerary, fulfilling all monthly and other reporting requirements, etc.
    • Models superb use of all office systems related to DRD duties, including maintaining updated donor files, database donor information, correspondence and gift acknowledgments, etc., in keeping with department policies and procedures
    • Performs other related duties as assigned


    • Must embrace and support The Salvation Army’s mission
    • Bachelor’s degree and a minimum of seven years experience in a non-profit fundraising role with a proven record of major gifts success
    • Effective interpersonal skills and excellent written and oral communication abilities
    • Proven expertise in building and maintaining positive relationships with diverse individuals
    • The selected individual should enjoy problem solving, and should exude energy and initiative.
    • A high level of comfort with direct donor interaction, including discussions of personal and family finances and asking for money is a must
    • Team player
    • Valid Driver’s License that meets The Salvation Army insurance requirements
    • Able to work independently in a complex environment
    • Must be very organized and able to effectively manage multiple projects and conflicting priorities
    • Demonstrated ability to set and achieve goals as well as meet deadlines
    • Proficiency in Word and Excel, as well as experience with donor tracking and/or database software
    • Experience as a supervisor/manager- overseeing, coaching and supporting staff

    The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other New York State or federally protected characteristic.


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