The Salvation Army

  • Pathway of Hope Case Manager

    Job Locations US-PA-Reading
    Job ID
    Social Work
    Compensation Min
    USD $15.00/Hr.
    Compensation Max
    USD $15.00/Hr.
    Regular Full-Time
  • Overview

    TITLE:   Pathway of Hope Case Manager
    LOCATION:  Pathway of Hope, Reading, PA
    REPORTS TO: Corps Officer
    STATUS: Full Time
    SALARY and GRADE: $15.00 per hour; 75 Non-Exempt


    The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

    ·         Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.

    ·         Employer funded Pension Plan (company contributions begin after 1 year of employment)

    ·         Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles

    ·         Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life

    ·         Flexible Spending Accounts

    ·         Remitted Tuition Program

    ·         Eligibility for the Federal Government’s Public Student Loan Forgiveness Program

    ·         Most importantly – a job with a good purpose!


    POSITION OVERVIEW:  This position is responsible for providing all necessary case work services and referrals to family and individuals participating in Pathway of Hope.


    Complete intake and assessment of potential Pathway of Hope participants. Maintain a case record on each participant that includes assessments, a social history, action plan, progress notes, and other supporting documentation.  Conduct casework responsibilities with participants in the home and in the office. Track outcome measures for the program. Provide monthly statistical information to Director of Social Services, Divisional Headquarters (DHQ), and Territorial Headquarters (THQ) as necessary. Focus on the employment needs of participants. Employment related services include assistance with job search including resume development, employment application assistance, practice interviews, and post interview debriefings, coaching on workplace issues that arise including developing good working relations with supervisors and peers, time management, and enhancing skill levels.  Referrals to community-based mental health and substance abuse treatment services will be made for participants when applicable. Responsible for ensuring that program participants have access to mainstream health and social service programs such as TANF, Medicaid, State CHIP, SSI, Food Stamps, Work Force Investment Act, and Veteran’s Health care program. Assist participants to further enhance personal social support systems by becoming involved with community activities, their children’s schools and with faith communities. Case Manager will assist in identifying and teaching skills’ in the areas of, but not limited to:  parenting skills, budgeting and personal finance, cooking/nutrition, conflict management, substance abuse awareness, educational advancement, and job readiness and job search training. Maintains client records in the Service Point database according to THQ trainings. Participate in necessary community meetings and programs.  Provide insight and overview to community agencies and community members when necessary. Performs related duties as assigned.


    The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.


    Bachelor of Social Work Degree or BA/BS degree in relates social science field. Computer proficiency in Microsoft Excel, PowerPoint and Word. Hands-on experience in developing case records, conducting case interviews, and performing case management. This position requires an ability to learn about community resources and to share that information with program participants.  Must possess good interpersonal skills and possess a desire to work with disadvantaged families and individuals. Bilingual (English and Spanish) preferred in both verbal and written communication. A current valid driver’s license is required.  Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks:   PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check. Must have an understanding of and appreciation for the Mission of The Salvation Army.


    Contact:  Please send or fax your resume along with a cover letter including salary requirements to:

    Sharon Tressler, Captain

    The Salvation Army
    301 S. Fifth Street
    Reading, PA 19603-1099
    Fax: (610)373-3489

    Or go to


    No phone calls please


    Released by the Divisional Human Resources Department on June 13, 2018


    All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.


     The Salvation Army’s Mission Statement

    The Salvation Army, an international movement, is an evangelical part of the universal Christian church. 

    Its message is based on the Bible.  Its ministry is motivated by the love of God.

    Its mission is to preach the gospel of Jesus Christ

    and to meet human needs in His name without discrimination.


    Requisition No. 797


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