The Salvation Army

  • Pathway of Hope Regional Case Manager 35 hrs/week

    Job Locations US-PA-Carnegie
    Job ID
    Social Work
    Compensation Min
    USD $17.00/Hr.
    Compensation Max
    USD $19.00/Hr.
    Regular Full-Time
  • Overview

    Interview, assess, collect client data, collaborate with Corps Ministry Teams and community partners and formulate a plan of action appropriate to move the client families from crisis to stability. Must be able to work with clients who are involved with other social service systems, mental health and adults in crisis.



    • Reports directly to the Pathway of Hope Regional Coordinator, the Program Secretary, and Cluster Corps Officers.
    • Must be conversant in all Pathway of Hope methodology.
    • Work as a team member with Corps Ministry Teams to select viable client families to participate in Pathway of Hope.
    • Work closely with Corps Ministry Teams to form an interdisciplinary team to empower family clients to move from crisis to stability.
    • Work closely with Corps Ministry Teams to encourage client families to participate in the holistic program of The Salvation Army.
    • Processing of Pathway of Hope forms, i.e., recording and maintaining client files according to Salvation Army standards.
    • Must familiarize self with community resources and existing as well as potential collaborative partners.
    • Attend Social Service Department Meetings and service provider agency meetings as requested by Divisional Director of Social Services.
    • Network with service provider agencies.
    • Conduct research into community organizations and businesses for possible Social Services partnerships and volunteers; create and maintain these partnerships.
    • Salvation Army policies pertaining to confidentiality, release of information, and retention and/or destruction of records must be strictly adhered to.   If client files are subpoenaed, the Corps Officer will be notified immediately. He/she will notify the General Secretary who will decide how to proceed. Files are not to be released except on instruction by the General Secretary.
    • Maintaining all statistical reports as pertains to Pathway of Hope.


    Knowledge, Skills and Abilities:


    • Mature, grounded Christian with a heart and commitment for ministry.
    • Excellent counseling and listening skills.
    • Ability to work on multiple projects and prioritize accordingly.
    • Able to interact and communicate effectively with team members, clients and agencies.
    • Knowledge of Microsoft computer applications.
    • Flexibility and good organizational skills.
    • Must have ability to adapt to various work locations and settings.
    • Work with limited supervision.
    • Must be familiar with social work ethics.
    • Must have good time management skills.
    • Must have a valid PA driver license and vehicle.
    • Respect of cultural differences, levels of education, physical functioning and crisis situation in a non-judgmental manner.


    Education and Experience:


    • MSW Degree in Social Work or related discipline.
    • At least 2 to 5 years of experience in social work or related field.
    • All three PA Clearances required upon employment and thereafter upon renewal date: PA Child Abuse History Clearance, Request for Criminal Record, and Fingerprint based federal criminal history.  
    • PA Mandated and Permissive Reporting and The Salvation Army's KeepSAfe training required.


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