The Salvation Army

  • Bridging the Gap Program Coordinator

    Job Locations US-CT-New Haven
    Job ID
    Social Services
    Regular Full-Time
  • Overview

    Location/Department: New Haven Corps (New Haven, CT)

    Status: Part-time, Non-exempt

    Hours Per Week: 30

    Schedule: Monday-Friday;  1:00 pm – 7:00 pm


    Scope & Purpose of Position:

    Administer and manage the Bridging the Gap (BTG) program to ensure the program objectives are met for The Salvation Army in Greater New Haven.


    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    • Provide administrative oversight for the BTG program, ensuring program objectives are met.
    • Plan and implement BTG curriculum.
    • Recruit qualified and committed interns and volunteers from the community and local colleges.
    • Develop working relationships with community agencies and service providers by making referrals, advocating for clients, and collaborating with other agencies in meeting clients’ needs.
    • Maintain relationships between parents/guardians, schools, social agencies, and placement site.
    • Be able to teach and know the techniques of handling difficult program participants.
    • Plan and attend monthly staff meetings.
    • Work as liaison between The Salvation Army, District Attorney’s office, Police Department, and Juvenile Review Board to determine program participants and eligibility.
    • Keep records on all clients and forward weekly report to the Juvenile Review Board.
    • Maintain reports, statistical information, participant files, attendance records, and case notes as required for all program participants.
    • Keep yearly statistics of all BTG clients, with follow up on re-offences and staying in school.
    • Write incident reports and complaints, and take effective corrective action, in accordance with program policy.
    • Establish a list of collaborating agencies and program presentations that BTG will have access to at all times.
    • Plan, organize, and conduct each BTG graduation ceremony.
    • Identify and assist with the preparation of grants and budgets for BTG Diversion programs in conjunction with the Commanding Officer.
    • Provide direct supervision for all program assistants and interns/volunteers, ensuring all duties and responsibilities are understood and supplies and equipment are available.
    • Track and monitor all time-off requests, granting initial approval/disapproval, before forwarding to the Corps Officer.
    • Complete 90-day and annual employee evaluations for all program assistants.

    Supervisory Responsibilities:

    Does this job have supervisory responsibilities: _X__ Yes ___ No


    • Bachelor’s degree in criminal justice or related field required.
    • Two years of case management experience required.
    • Experience with administrative, supervisory, budgetary, and program planning duties.
    • Knowledge of the Juvenile Court System and experience working with individuals at risk.
    • Must be proficient with computers.
    • Bi-lingual in English and Spanish preferred.
    • Ability to be flexible with duties and assignments.
    • Able to perform duties with minimal supervision and work independently.
    • Able to understand and follow oral and written instructions.
    • Able to follow safe work practices.
    • Will respect and promote the interest of The Salvation Army. The individual is not required to embrace the tenets of faith, but he/she is required to promote and respect the mission of The Salvation Army.

    Work Environment/Physical Demands:



    Up to 1/3

    1/3 to 2/3

    Over 2/3

    Climb or balance




    Lift up to 20 pounds




    Lift up to 50 pounds












    Use hands




    Use sight/vision




    Walk, bend, kneel





    Benefits of Working for The Salvation Army

    The Salvation Army is pleased to offer a comprehensive benefit program to full-time employees who work at least 30 hours per week.

    • Health benefit plans for single or family medical coverage
    • Family wellness program
    • Prescription drug plan
    • Dental, vision, and hearing benefits
    • Telehealth/on-line doctor visits
    • Basic and voluntary term life insurance
    • Short term disability coverage and optional long term disability coverage
    • Supplemental insurance coverage options
    • Flexible spending accounts for health care and dependent care
    • Employer-funded pension plan
    • Tax-deferred annuity plan
    • Educational assistance
    • Paid holidays, vacation, sick, personal, bereavement, jury duty, marriage, and military leave

    The Salvation Army Mission Statement:

    The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


    Divisional Headquarters Vision Statement:

    The Southern New England Divisional Headquarters exists to develop its Officers, staff, and volunteers to their fullest ministry potential and to be a catalyst and resource for the growing of healthy, vibrant Corps and other expressions of The Salvation Army mission.


    An Equal Opportunity/Affirmative Action Employer:
    All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed