The Salvation Army

  • On-Call Administrative Assistant

    Job Locations US-CT-Waterbury
    Job ID
    Social Services
    On-Call/As Needed
  • Overview

    Location/Department: Waterbury Corps (Waterbury, CT)

    FLSA Status: On-Call, Non-exempt

    Hours Per Week: Varies


    Scope & Purpose of Position:

    Shall provide diverse office support and assist Corps Officer(s), Director of Social Services, Operations Manager & Case Managers when needed.


    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    • Answer phones and secure messages, informing Corps Officers and other staff as appropriate.
    • Assist with Thanksgiving and Christmas efforts.
    • Assist with filing, typing, and other office tasks that are deemed appropriate.
    • Tend to the front desk and monitor everyone entering the building and organize accordingly.
    • Keep the schedules of the case managers & supervisors to ensure that their clients are tended to in a timely manner.
    • Assist with the food pantry.
    • Make phones calls needed to confirm appointments and update the staff communication board.
    • Hand out and keep record of bread and pastry.
    • Maintain a filing system for all records.
    • Assist with monthly and other statistics as may be required.
    • Welcome and greet visitors.
    • Accept, secure, and document donations from donors.
    • Maintain a clean, organized office environment, including the main office and main entrance.
    • Maintain an inventory of office supplies and office equipment.
    • Assist with securing the delivery of mail to Divisional Headquarters, including other miscellaneous outgoing mail.

    Supervisory Responsibilities:

    Does this job have supervisory responsibilities: ___ Yes  _x_  No


    • High School diploma required, Associates Degree preferred
    • Bilingual in Spanish and English
    • Effective interpersonal skills
    • Able to manage multiple projects and conflicting priorities
    • Strong organizational skills
    • Proficiency in Word and Excel is required
    • Must be able to communicate effectively in a warm, gracious, and professional manner
    • Requires the ability to write in a professional manner
    • Requires a high level of initiative and the ability to work without direct supervision in routine matters
    • Must maintain a high level of confidentiality, discretion, and judgment
    • Will respect and promote the interest of The Salvation Army. The individual is not required to embrace the tenets of faith, but he/she is required to promote and respect the mission of The Salvation Army.

    The Salvation Army Mission Statement:

    The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


    Divisional Headquarters Vision Statement:

    The Southern New England Divisional Headquarters exists to develop its Officers, staff, and volunteers to their fullest ministry potential and to be a catalyst and resource for the growing of healthy, vibrant Corps and other expressions of The Salvation Army mission.


    Work Environment/Physical Demands:



    Up to 1/3

    1/3 to 2/3

    Over 2/3

    Climb or balance




    Lift up to 20 pounds




    Lift up to 50 pounds












    Use hands




    Use sight/vision




    Walk, bend, kneel





    An Equal Opportunity/Affirmative Action Employer:
    All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.


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