The Salvation Army

  • Job Developer - Workforce Specialist (Full-time)

    Job Locations US-NY-Buffalo
    Job ID
    Education, Training, and Library Occupations
    Regular Full-Time
  • Overview

    The Salvation Army is hiring! We are seeking individuals with a passion for helping others, and a desire to do the most good in their own community.


    The Employment Services Program has an opening for a full-time Job Developer - Workforce Development Specialist. This position will provide training, instruction, life skills, and employment related activities to assist individuals in reaching their goal of permanent employment.


    The Salvation Army offers a truly excellent benefits package to eligible employees, including:
    • Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
    • Employer funded Pension Plan (company contributions begin after 1 year of employment)
    • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
    • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
    • Flexible Spending Accounts
    • Remitted Tuition program
    • Sprint and Verizon Wireless Discounts
    • Eligible Student Loans may qualify for the Federal Government’s Public Service Loan Forgiveness Program


    • Assist with all aspects of the Employment Services program under the direction of the department Director and Employment Readiness Trainer. This includes but is not limited to: marketing, information sharing, report writing, billing, statistical gathering and other duties in order to carry out and enhance program objectives.       
    • Maintain case record documentation and resume’ preparation in compliance with Agency and contract requirements.
    • Provide training and instruction in computer literacy, resume’ writing, job applications, employment readiness and interview techniques.
    • Develop and update resumes, cover letters and reference sheets.
    • Research and develop appropriate curriculum as needed.
    • Create various employment related forms, policies, documentation and data bases.
    • Complete employment updates and verifications forms.
    • Provide intake and assessment as needed.
    • Provide supervision to clients while they are on the premises.
    • Gather job leads from available sources and post-employment opportunities daily/weekly.
    • Assist with all programmatic aspects of the Employment Services Department.
    • Provide advocacy for mandated services as needed.
    • Advocate and initiate process for cases requiring referrals to other sources.
    • Provide workshops and information sessions individually and in group settings.
    • Maintain program fidelity at all times and as required.
    • Maintain up-to-date and accurate statistical reports, classroom timesheets, mileage records and other data as required.
    • Attend training sessions as provided.
    • Attend community coalitions as appropriate.
    • Participate in internal case reviews.
    • Establish partnerships with and develop and maintain a list of employers.
    • Attend Job Fairs with clients (city, county, local)
    • Will be responsible for all aspects related to the assignment, supervision, evaluation and reporting of Workfare clients.
    • Attend and participate in Agency staff meetings.
    • Exhibit fiscal responsibility.
    • Responsible to acquire up-to-date research on relevant social work practices (four synopses per year).
    • Participate in all other duties and activities as requested or assigned.


    • Bachelor’s degree with three to five years of related experience.
    • Excellent communication skills (verbal and written).
    • Experience working with diverse populations and job placement criteria.
    • Valid NYS Driver license that meets The Salvation Army insurance requirements.
    • Bilingual-Spanish helpful.


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