The Salvation Army

Case Manager (Full-time) - Partnership for Youth & Families

Job Locations US-NY-Syracuse
Job ID
Social Services
Regular Full-Time


The Salvation Army is hiring! We are seeking individuals with a passion for helping others, and a desire to do the most good in their own community.


The Partnership for Youth and Families has an opening for a full-time Case Manager to provide case management services to high risk youth and families in the city of Syracuse. This position collaborates with Catholic Charities and the Boys and Girls Club of Syracuse to provide these services.


The Salvation Army offers a truly excellent benefits package to eligible employees, including:

  • Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
  • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
  • Flexible Spending Accounts
  • Remitted Tuition program
  • Eligible Student Loans may qualify for the Federal Government’s Public Service Loan Forgiveness Program


  • Conduct intake, evaluations and assessments of prospective clients referred through the agencies associated in the Partnership for Youth including The Salvation Army, Catholic Charities and the Boys and Girls Clubs of Syracuse.
  • Develop individualized service plans in conjunction with the various goals and objectives of the position as determined by the agency and the funding source.
  • Provide brokerage, networking, advocacy and referrals to youth service agencies and programs.
  • Provide individual counseling sessions and conduct home visits, agency visits.
  • Provide counseling and contact with family members where appropriate.
  • Maintain statistical accountability and fulfill contractual obligations associated with the United Way Partnership for Youth and Families.
  • Assist with outreach activities as requested or when appropriate.
  • Act as team member and collaborate with other agency programs.
  • Maintain all written information for complete case records.


  • Associate's Degree in human services, social services, or related field and minimum of three years experience working with high risk youth.
  • Bachelor's Degree is preferred.
  • Ability to work flexible schedule according to individual client needs, with some evenings and weekends required.
  • Knowledge of relevant social service resources in the community.
  • Computer knowledge (Word/Excel) and ability to navigate internet.
  • Must have a valid driver’s license that meets The Salvation Army insurance requirements and access to a vehicle during work hours.


The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other New York State or federally protected characteristic.


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