The Salvation Army

Director of Senior Services (Full-time)

Job Locations US-NY-Syracuse
Job ID
Regular Full-Time


The Salvation Army is hiring! We are seeking individuals with a passion for helping others, and a desire to do the most good in their own community.


An exciting opportunity exists to join the Syracuse Area Services Leadership Team as the Director of Senior Services. 


The Senior Services Department has multiple programs in place designed to promote socialization and wellness in senior adults, with a goal of delaying or preventing the need for institutional care, including:

  • Senior Center Social Dayhab Program
  • Neighborhood Advisor Program
  • Housing Outreach Program, and
  • Pathways to Independence Program

This position will oversee a team of program managers and employees, and will support the daily operations of each program. Additionally, this position will engage in strategic planning to expand current programs, and/or add new programs in the future. 



The Salvation Army offers a truly excellent benefits package to eligible employees, including:

  • Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
  • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
  • Flexible Spending Accounts
  • Remitted Tuition program
  • Eligible Student Loans may qualify for the Federal Government's Public Service Loan Forgiveness Program



  • Oversee the provision of high quality, compassionate care to the target population.
  • Oversee the hiring, training, supervision and coaching of staff. Provide direct supervision to the Director of the Pathways Program, Senior Center Manager, Supervisor of Outreach/Care Management and Coordinator for Transportation Services.
  • Develop and maintain ongoing relationships with funding sources and community partners. Represent The Salvation Army at the state and local level to coordinate with community partners, market existing programs, identify new program opportunities, and enhance community awareness of the needs of vulnerable seniors.
  • Develop program budgets and ensure that programs meet financial goals. Responsible for management of income and expenses. Work with the Finance Department to ensure submission of timely, accurately billing.
  • Implement systems to ensure programs meet program outcomes and maintain compliance with standards set by funders and licensing entities, including OPWDD, Onondaga County Office for Aging, Veterans’ Administration, Visiting Nurses Association, Long-term Managed Care, United Way and Council on Accreditation.
  • Compile, report and review program statistics and performance measures as required by the agency and by funding sources.
  • Provide support for Corporate Compliance as it pertains to NYS Office of Persons with Developmental Disabilities and the Office of Medicaid Inspector General.
  • Responsible for strategic initiatives involving new and expanded program development and new funding resources, including grant writing.


  • Master's Degree with 5 years related experience


  • Bachelor's Degree with 10 years related experience 
  • Minimum 5 years management experience, including direct supervision of staff.
  • Prior experience in gerontology or special needs populations is strongly preferred.
  • Ability to interpret technical and detailed regulatory guidelines, policies, and procedures.
  • Excellent communication skills, both written and verbal, ability to collaborate effectively with contacts within the organization and the greater Syracuse community.


The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other New York State or federally protected characteristic.


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