The Salvation Army

Case Worker

Job Locations US-DE-Wilmington
Job ID
Community and Social Services
Compensation Min
USD $13.00/Hr.
Compensation Max
USD $13.00/Hr.
Regular Full-Time


Position:  Case Worker                                     

Department:  Family Services, Wilmington, DE

Reports to:  Services Director                          

Availability:  Immediate

Schedule: Full time – Generally 8 a.m. – 4 p.m.

Salary and Grade: $13.00 per hour; 73 Non-Exempt


The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

  • Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
  • Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
  • Flexible Spending Accounts
  • Remitted Tuition Program
  • Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
  • Most importantly – a job with a good purpose!


JOB SUMMARY:The function of the Family Services Caseworker is to provide case management services and crisis financial assistance to families and

individuals who are in crisis, providing a holistic approach to the crisis situation and exploring alternative ways to meet client needs.



  • Interview clients and assess their need for crisis alleviation services.
  • Maintain appropriate and complete documentation in client file.
  • Responsible for keeping a daily record of client contacts and statistical records
  • Responsible for following up with clients who may require additional attention beyond crisis alleviation services.
  • Responsible for the disbursement of funds including but not limited to: The Needy Family Fund, The Good Neighbor Energy Fund, Operation Share, EFSP, Food Closet, etc.


  • A Bachelor’s Degree in Social Work or related field is preferred; Candidates without a degree will be considered in the event that their experience warrants such an exception.
  • 3-5 years of experience providing placement and/or case management services for low income individuals.
  • Bi-lingual in Spanish and English preferred.
  • Critical thinking and problem solving skills.
  • The ability to handle multiple tasks successfully.
  • Knowledge of community resources.
  • Familiarity with social issues including depression, domestic violence, substance abuse, learning disabilities, parenting, anger management, and other relevant psycho-social areas.
  • Valid driver’s license.
  • Willingness to work flexible hours.
  • Knowledge of TANF requirements, the business community and employers preferred.
  • Must demonstrate good verbal and written communication skills.
  • Able to work independently, work well with groups and be able to demonstrate good judgment and interpersonal skills.
  • Must have a working knowledge of Word, Excel and e-mail.
  • You must be able to obtain clearances required by the Joseph R. Biden III and the Child Protection Act.
  • Must have an understanding of and appreciation for the Mission of The Salvation Army.


Contact:  Please send, email or fax your resume along with a cover letter including salary requirements to:


Human Resources

The Salvation Army

P.O. Box 308

Wilmington, DE  19899

Fax:  302-225-8350          



Or if you may be interested in applying for this position, please submit your resume and cover letter online:

Current Salvation Army Employees can apply at:

Prospective employees can apply at:

No phone calls please.

Released by the Divisional Human Resources Department on January 17, 2018

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army’s Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible.  Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Requisition No. 667



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