The Salvation Army

Senior Housing Coordinator (Full-time) - Pathways to Independence

Job ID
Human Services
Regular Full-Time


The Salvation Army is hiring! We are seeking individuals with a passion for helping others, and a desire to do the most good in their own community.


An immediate opening exists in the Pathways to Independence Program for a full-time, Senior Housing Coordinator.  This position provides housing relocation services to program participants, who may be referred from shelters, hospitals, nursing homes, or other community agencies, with a goal of returning or maintaining permanent housing within the community. Additionally, the Senior Housing Coordinator will have supervisory responsibilities over a team of Housing Coordinators.



The Salvation Army offers a truly excellent benefits package to eligible employees, including:

  • Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
  • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
  • Flexible Spending Accounts
  • Remitted Tuition program


  • Ensure compliance with participant and program/grant outcomes and requirements.
  • Provide regular and consistent supervision to the Housing Coordinators.
  • Complete ADP responsibilities for staff in addition to all staffing related activities for hiring/employment related purposes.
  • Responsible for training Housing Coordination staff
  • Assist Director of Sr. Services with evaluation of Housing Coordination staff.
  • Demonstrates professional and ethical standards at all times. Immediately informs facility management of any suspected violation of ethical standards.
  • Responsible for general problem-solving, setting-up and maintaining participant files, narrative documentation and communication of changes in participant status in order to ensure continuous quality improvement and maximum participation.
  • Participate in weekly departmental staff and supervision meetings and in-service training as required.
  • Provide Housing Coordinator services due to absences and as necessary to meet participant and program needs.
  • Demonstrate cultural competence, as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.
  • Maintains confidentiality at all times, including confidentiality of protected health information.


  • AS degree in a related field with a minimum of 5 years of relevant experience is required.
  • BA/BS in Social Work or related Human Services field, specialty in gerontology or disabilities preferred. 
  • One year of supervisory experience, including making employment decisions and conducting performance evaluations, is required.
  • Knowledge of community resources, specifically in the areas of health care, and waiver services (i.e., NHTD, TBI, OPWDD) strongly preferred.
  • Must have excellent interpersonal relationship and writing skills
  • Proficiency in Microsoft Office required.
  • Must have a valid driver's license that meets The Salvation Army insurance requirements.
  • Access to own vehicle for working purposes.

The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other New York State or federally protected characteristic.


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