The Salvation Army

Shelter Worker

US-PA-East Stroudsburg
Job ID
Community and Social Services
Compensation Min
USD $9.00/Hr.
Compensation Max
USD $9.00/Hr.
Regular Part-Time


Position: Shelter Worker        

Department: Shelter, East Stroudsburg, PA Corps                  

Availability of Position: Immediate   

Schedule: Part-Time; Thursday & Friday, 2nd Shift, 4:00pm – 12:00am with on-call responsibilities 

Reporting Relationship: Shelter Manager

Salary and Grade: $9.00 per hour; 70 Non-Exempt 


Position Overview: The purpose of this position is to support the mission through the provision of direct services through the Shelter. 


Description of Position: The purpose of this position is to support the mission through the provision of direct services through the Shelter.  Will work directly with the Shelter Case Manager. Monitors and controls access into and out of the shelter via front door. Answers incoming phone calls, records accurate messages, transfers calls to appropriate staff and volunteers. Provides timely, accurate information and referrals to all callers and visitors. Administers Intake Procedure to prospective residents and records accurate information during intake process.  Procedure includes:

                                                                                1/ Initial interview

                                                                                2/Conduct Breathalyzer and Drug Screening test

                                                                                3/Review with client their responsibilities and agreements/contracts

                                                                                4/Review with client the dismissal policy

                                                                                5/Review with client the House rules & responsibilities

                                                                                6/Conduct check in and give bunk assignment

Helps maintain logbook, sign-in sheets and other records regarding residents. Gives personal care items (soap, shampoo, toothpaste, etc) to residents upon request as appropriate. Ensures breakfast is available to residents and insures clean-up follows

Assists residents with questions or problems they might encounter. Helps to make the residents stay as comfortable and enjoyable as possible. Supervises Men’s and Women’s Dormitories and ensures shelter rules and policies (lights out, no smoking, exit policies, etc) are adhered to and reports any non-compliance to the Shelter Manager. Protects the residents confidentiality at all times, especially when visitors and/or callers inquires after residents. Monitors laundry room key, gives detergent as appropriate and washes shelter laundry as needed. Directs all residents to report to the Shelter Case Manager the next business day for enrollment in Case Management program. Makes referrals to local support programs for recovery, spiritual based programs and counseling

Patrol & secure premises during the night (hourly). Nightly cleaning of lounge & offices, including: sweep front stoop, vacuum all rugs, empty garbage, clean and disinfect sink, wash tables and clean door glass. Nightly cleaning of hallways, including: sweep & mop floors. Nightly cleaning of bathroom, including: sweep & mop floor, clean and disinfect sink and toilet, clean mirror, empty trash can and wash as needed, restock paper towels and toilet tissue. Snow removal as necessary.


Requirements:     High School Diploma. Human service experience. Prior residential or customer service work experience. Must be able to read, write and speak well in English.  Must have computer skills in Microsoft Word and Excel Programs and be proficient in and the ability to utilize the internet. Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks:   PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check. Must have an understanding of and appreciation for the Mission of The Salvation Army.


Contact:  Please send, fax or e-mail your resume along with a letter of introduction with salary requirements to:


Major James Gingrich

The Salvation Army

Commanding Officer

226 Washington Street

East Stroudsburg, PA 18301

Fax:       570-421-8720


Or go to:


No phone calls please.


Released by the Divisional Human Resources Department on December 14, 2017. 


All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.


The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. 

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.


Requisition No. 641



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