The Salvation Army

  • Emergency Basic Needs Coordinator (Full-time)

    Job Locations US-NY-Jamestown
    Job ID
    Social Services
    Regular Full-Time
  • Overview

    The Salvation Army is Hiring!


    The Jamestown, NY Corps has an opening for a full-time Emergency Basic Needs Coordinator.  This position is responsible management of the Food Pantry and administration of the Comprehensive Financial Assistance Program (CFAP). 


    The Salvation Army offers a truly excellent benefits package to eligible employees, including:

    • Generous time off every year that includes paid holidays, vacation & sick time, and personal days.
    • Employer funded Pension Plan (company contributions begin after 1 year of employment)
    • Comprehensive Health Care Coverage with Low Cost Employee Premiums, Co-Pays, and Deductibles
    • Flexible Spending Account
    • Sprint and Verizon Wireless Discounts
    • Potential eligibility for the Federal Government's Public Student Loan Forgiveness Program


    • Coordinator is responsible for program and client file and database records Management to assist with: Statistical reporting on a monthly, quarterly and annual basis to TSA and funding agencies.
    • Work with the accounting department in development of the CFAP budget.
    • Write proposals for funding for specific program areas.
    • Be responsible for the day-to-day operation and supervision of CFAP Program, and pantry services to include the scheduling, tracking, and supervision of volunteers.
    • Assist persons in need of seasonal, pantry, and CFAP services.
    • Provide CFAP case management in Northern Chautauqua County through in-person interviewing, and telephone intervention.
    • Write vouchers for individuals and families to provide emergency financial assistance.
    • Facilitate Neighbor-to-Neighbor application assistance to those individuals that are qualified.
    • Be responsible for the coat campaign and Christmas campaign including advertising, application process, acquisition, distribution and collaboration with other agencies.
    • Assist Corps Officer with contract renewals, terms, and negotiations with the following agencies:
    • Food Bank of Western New York.
    • Various local, national foundations, County/City governments as applicable and United Way (EFSP)
    • Prepare and revise procedural manuals in compliance with Salvation Army policy, and government funding policies.
    • Advise supervisor of programmatic changes that would enhance services.
    • Community Agency Relationships: The Coordinator will enhance community agency relationships and represent The Salvation Army in the following areas:
    • Attend Advisory Board Meetings.
    • Work with the Advisory Board Program Committee to develop services.
    • Plan recognition events and awards.
    • Participate in interagency and intra-agency meetings relevant to planning for those clients served by the program or un-served in the community at large.
    • Represent The Salvation Army as assigned to speak at civic clubs, organizations and groups as requested.


    • High School Diploma or Equivalent and minimum three years related experience required.
    • Associate's Degree is preferred.
    • Strong communication skills and the cultural competence and professionalism to relate to and interact with a wide range of contacts both within and outside The Salvation Army.
    • Proficiency with Microsoft Office, email, internet, and standard office equipment.
    • Must have valid NY or PA drivers license that meets The Salvation Army's Insurance requirements.



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