The Salvation Army

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Case Manager (Full-time) - Emergency Services Supported Housing Initiative

Case Manager (Full-time) - Emergency Services Supported Housing Initiative

Job ID 
Job Locations 
Social Services
Compensation Min 
Compensation Max 
Regular Full-Time

More information about this job



The Salvation Army is hiring! We are seeking individuals with a passion for helping others, and a desire to do good in their own community.


The Emergency Services Department has an opening for a full-time Case Manager in the Supported Housing Initiative, a housing program for individuals suffering from severe and persistent mental illness. The Case Manager will work with participants to obtain and maintain independent housing through the provision of long term case management, including crisis support and financial assistance.


The Salvation Army offers a truly excellent benefits package to eligible employees, including:

  • Generous time off every year that includes paid holidays, vacation & sick time, and personal days.
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Comprehensive Health Care Coverage with Low Cost Employee Premiums, Co-Pays, and Deductibles
  • Flexible Spending Account
  • Sprint and Verizon Wireless Discounts


  • Assess clients’ needs, conduct comprehensive assessments and work with the client/family and any collateral supports to develop a service plan. Identify needs not met by the SHI Program and make referrals to appropriate community providers.
  • Coordinate SHI services with other service providers to provide housing assistance in a timely and efficient manner. Network and advocate on client’s behalf with community providers and assist with empowering clients to make the best use of community and mainstream resources. Verify tenancy with landlords.  Conduct home visits with all clients monthly.                                                                    
  • Maintain case records with accurate and timely case narratives, service statistics and information.                                                                
  • Attend mandatory staff meetings and all required training sessions. Participate actively in case conferences, staff meetings, service coordination meetings, supervision, professional and in-service training sessions. Share in providing support and coverage for other E/PAS programs in keeping with the program and agency mission. 


  • Associates' Degree and minimum one year related experience required.
  • Bachelors' Degree preferred.
  • Knowledge of mental health, substance abuse and community resources required.
  • Must be team oriented and possess good communication skills both verbally and in writing.
  • Must be willing/able to work a flexible schedule that may include non-standard hours (evenings, weekends).
  • Must have a valid driver’s license that meets The Salvation Army insurance requirements and access to a vehicle during work hours.
  • Must be able to meet applicants at local shelters, hospitals, in their homes, or other buildings that may not meed ADA requirements. 


The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other protected characteristic.