The Salvation Army

Returning Candidate?

Members Services Associate

Members Services Associate

Job ID 
Job Locations 
Member Services
Compensation Min 
USD $11.60/Hr.
Compensation Max 
USD $11.60/Hr.
Regular Full-Time

More information about this job


Position: Members Service Associate  

Location: Ray & Joan Kroc Corps Community Center, Philadelphia PA

Availability:Immediate (2-Full-Time and  2-Part-Time)

Schedule: 2-Full-Time and  2-Part-Time 20-29 hours per week- Must be willing and able to work weekends and evenings as will be required in performance of duties or as requested to support the ongoing operations of the Kroc Center.

Reporting Relationship: Membership Services Manager                      

Salary and Grade:  $11.40 per hours; 73 Non exempt


The Member Service Associate will provide the highest level of customer service to prospects, center members and guests related to facility and membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.


Bachelor of Science or equivalent in Sales and Marketing or related field preferred, with previous a minimum of 3 years experience in the sales field. Excellent sales, marketing, research and tracking skills required. Strong customer service and interpersonal communication skills required. The ability to be flexible and accommodating as it relates to scheduling appointments for prospects and the members. Must be able to read write and communicate in English; proficiency in oral and written communication skills. Must have the ability to work and relate well with people. Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check.

Must have an appreciation for and be able to embrace the Mission of The Salvation Army.

Contact:         Please send or fax your resume along with a cover letter with salary expectation to:

The Salvation Army Kroc Center

Human Resources Department

4200 Wissahickon Ave.

Philadelphia, PA, 19129

Fax: (215) 558-1499

Or internal candidates go to and external



No phone calls please


Released by the Kroc Center Human Resources Department September 25, 2017


All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.


The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.


Requisition No. 611