The Salvation Army

Returning Candidate?

Shelter Aide (Women's Shelter) - On Call

Shelter Aide (Women's Shelter) - On Call

Job ID 
Job Locations 
Social Services
Compensation Min 
Compensation Max 
On-Call/As Needed

More information about this job


The Salvation Army is hiring On-Call Shelter Aides!


This position is responsible for maintaining a safe, secure, comfortable, and supportive environment for residents of the Women's Shelter, which provides temporary emergency housing for Adult Women without children who require mental health and/or psychiatric services. 


Hours and days are variable depending on staffing needs, and may include evenings, nights, weekend, and/or holidays.


  • Conduct intake interviews, complete preliminary assessments, establish shelter agreements, and orient new residents to the shelter environment.
  • Assist Case Manager in working with residents on their individualized service plan.
  • Promote activities to increase competence with activities of daily living, parenting skills, and independent living skills.
  • Provide conflict resolution, crisis intervention, and supportive counseling as needed.
  • Supervise residents and maintain adherence to shelter agreement; counsel and impose consequences per shelter policy.
  • Monitor social group activities, assist with recreational activities and other special events.
  • Maintain statistical accountability.
  • Provide clear and concise individual case narratives and log entries for all shelter residents.
  • Answer telephone and respond to telephone inquiries.
  • Provide resources and referrals for 24 hour crisis telephone.
  • Monitor alarm system per after hour schedule.
  • Complete shift specific support services, i.e., chore assignments, intake packets, etc.
  • Maintain communication shift to shift in staff journal.
  • Complete cleaning and Maintenance duties; supervise/assist clients in chore activities.
  • Attend mandatory staff meetings and all required training sessions.




  • High School Diploma or equivalent and minimum of one year relevant experience required.
  • Ability to negotiate stairs and to lift and carry up to 40 lbs. 
  • Physical capacity to perform general maintenance/cleaning tasks.

The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other protected characteristic.