The Salvation Army

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Pathway of Hope Case Manager

Pathway of Hope Case Manager

Job ID 
Job Locations 
Social Work
Compensation Min 
USD $15.00/Hr.
Compensation Max 
USD $15.00/Hr.
Regular Full-Time

More information about this job


TITLE:   Pathway of Hope Case Manager (4 needed)           

DEPARTMENT:  Administration, The Salvation Army Lehigh Valley Area Services

REPORTS TO:   Lehigh Valley Area Coordinator


SALARY GRADE: 76 Non-Exempt         

STATUS: Full Time                        

SCHEDULE: 8:00 a.m. - 4:00 p.m.


Description of Position:  This position is responsible for providing all necessary case management services and referrals to families participating in Pathway of Hope.  Separate positions will be created for work in the four area corps:  Allentown, Bethlehem, Easton, and Pen Argyl.




  • Complete intake and assessment of potential Pathway of Hope participants
  • Maintain a case record on each participant that includes assessments, a social history, action plan, progress notes, and other supporting documentation.
  • Conduct casework responsibilities with participants in the home and in the office.
  • Work with Corps Officer and Corps Pastoral Care Team to provide needed pastoral care for families
  • Responsible for ensuring that program participants have access to mainstream health and social service programs such as TANF, Medicaid, State CHIP, SSI, Food Stamps, Work Force Investment Act, and Veteran’s Health care program.
  • Assist participants to further enhance personal social support systems by becoming involved with community activities, their children’s schools, and with faith communities.




  • Bachelor of Social Work Degree
  • Computer Training and experience in Microsoft Excel, and Word.
  • Hands-on experience in developing case records, doing case interviews, and case management.
  • This position requires an ability to learn about community resources and to share that information with program participants.
  • Must possess good interpersonal skills, and have a willingness to work with disadvantaged families and individuals.
  • Bilingual (English and Spanish) preferred in both verbal and written communication.
  • Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check.
  • Must have an understanding of and appreciation for the Mission of The Salvation Army.


Contact:  Please send or email your resume, along with a cover letter (demonstrating the ability to write well) to:

Major Colin D. DeVault, The Salvation Army, P.O. Box 147, Allentown, PA  18105-0147


Or if you may be interested in applying for this position, please submit your resume and cover letter online by the close of business on Friday, August 18, 2017. Current Salvation Army Employees can apply online at  Prospective employees can apply online at


No telephone calls please.


          All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.


The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


Requisition No. 570