The Salvation Army

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Social Service Case Manager - Bilingual

Social Service Case Manager - Bilingual

Job ID 
Job Locations 
Social Services
Compensation Min 
USD $17.50/Hr.
Compensation Max 
USD $18.50/Hr.
Regular Part-Time

More information about this job


To provide part-time case management ( 20 hours a week) for the Morristown Corps social service programs under the direction of the Corps Officer with professional supervision provided by Divisional Headquarters Human Services Staff. The social services case manager will be able to identify the needs of the clients served and provide outreach within the community at large.


  1. Perform intakes, interviews, and assessments of clients’ needs and perform follow up case management with households for other supportive programs available if needed beyond emergency assistance.


  1. Identify and interact with case management clients; provide comprehensive case management including but not limited to assessment of client needs, developing a plan of action utilizing a strengths-based approach, and identifying internal and external programs that would support their pathway to self-sufficiency.


  1. Complete home visits as needed for various program requirements.


  1. Coordinate services with partner agencies to ensure a holistic service approach for all clients.


  1. Support the Pathway of Hope Initiative by enrolling eligible families with children under 18 who are living in generational/chronic poverty and providing the above case management in conjunction with the Pathway of Hope policies and procedures.


  1. Ensure the accuracy and timely submission of records and reports in applicable databases for all community programs and funding sources as requested by the Corps Officers.


  1. Maintain accurate, confidential and updated case records in accordance with The Salvation Army record keeping policies and procedures.


  1. Arrange workshops, lectures and training to clients, families, employees and community groups as needed.


  1. Represent the Salvation Army at community meetings as assigned and provide feedback and information helpful to the operation and service delivery of the Corps.


  1. Organize and operate food pantry inventories.


  1. Grant research and writing following Divisional process.


  1. Assist with special events planning, seasonal assistance, and implementation, i.e. Angel tree Program.


  1. Prepare and maintain Salvation Army statistical reports for timely submission


  1. Attend and participate in regular staff meetings/ trainings and individual supervision meetings as required.


  1. Uphold the standards and principles of The Salvation Army’s mission and ministry


  1. All Other duties assigned.


  1. Bachelor’s Degree Required in Social Work, Psychology, Counseling or Human Services related field from an accredited institution.


  1. Master’s Degree in Social Work preferred.


  1. At least 1 to 2 years of experience in case management or counseling.


  1. Strong written and verbal communication skills


  1. Possess organizational skills.


  1. Knowledge of Microsoft Office programs, Word, Excel, Access.


  1. Knowledgeable of Monmouth County and community resources.


  1. Strong interpersonal skills and ability to work as part of a team.


  1. Excellent written and verbal communication skills, ability to establish rapport.


  1. Ability to maintain confidentiality of interactions with clients and fellow employees.


  1. Awareness and sensitivity to cultural and socioeconomic characteristics of populations served.


  1. Must be bilingual in Spanish/ English.