The Salvation Army

Donor Relations Director

US-NY-New York
Job ID
Negotiable Based on Qualifications
Regular Full-Time


The Donor Relations Director (DRD) will play an integral role in the success of this Divisions’ fund development efforts, specifically leading in all major gift strategies and communication. The DRD will bear the primary responsibility for managing major donor qualified caseloads for Divisional fundraising. He or she will be in command of a high end portfolio of 150 qualified donors within a specified geographic area. In this role, the DRD will qualify, cultivate, solicit, steward, and upgrade major gift prospects and donors, acting as the primary contact between The Army and all major donors. The DRD will work with program and command staff in order to serve the complete needs of the Division’s fundraising.  


  • Establishes and creates a strategic communications plan to qualify, educate, cultivate and solicit gifts for all major donors each fiscal year.
  • Manages a qualified caseload of 150 major donors, following the prescribed communications plan that is specific to each donor.
  • Establishes and works to meet annual goals for each major donor and for the major gifts program each year.
  • Leads in all one-to-one solicitation, gift acknowledgement and stewardship communication, traveling as necessary.
  • Works in close conjunction with other fund development officers, ensuring collaboration between direct mail, foundation, corporate, and planned giving efforts.
  • Helps shape overall policies and strategies to continually increase major gifts revenue and program growth.
  • Provides assistance and leadership for written proposals for major donors


  • A heart for The Salvation Army’s mission.
  • Bachelor Degree and a minimum of three years of experience in a non-profit fundraising role with a proven record of success.      
  • Effective interpersonal skills and excellent written and oral communication abilities.
  • Proven expertise in building and maintaining positive relationships with diverse individuals.
  • The selected candidate should enjoy problem solving, and should exude energy and initiative.
  • A high level of comfort with direct donor interaction, including discussions of personal and family finances and asking for money is a must.
  • A Team Player.
  • Able to work independently in a complex environment, managing multiple projects and conflicting priorities.
  • Willingness to travel regularly.
  • Demonstrated ability to set and achieve goals as well as meet deadlines.
  • A proficiency in Word and Excel, as well as experience with donor tracking and/or database software is preferred.


All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status





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