The Salvation Army

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Pathway of Hope Regional Coordinator

Pathway of Hope Regional Coordinator

Job ID 
Job Locations 
US-NY-New York
Social Work
Compensation Min 
USD $48,000.00/Yr.
Compensation Max 
USD $60,000.00/Yr.
Regular Full-Time

More information about this job


The Regional Coordinator is responsible for the supervision and management of overall casework services offered to families through the Pathway of Hope program at identified Corps or social services/ministries site. The Regional Coordinator will work collaboratively with the Territorial Pathway of Hope Project Manager to support the implementation of the program’s objectives including training of Corps staff involved in Pathway of Hope, collection of data, and reporting on outcomes. Work is performed in a typical office environment. Full-time position which will require some weekend and evening work.


  • Provide supervision to support the direct service, community resource development, and casework consultation to ensure the full implementation of the Pathway of Hope model within the assigned Corps cluster.
  • Encourage, motivate and support staff and Corps/Corps Clusters throughout the local area for the purposes of serving those targeted individuals and families through POH and its designed outcomes.

  • The Supervision of POH Corps/Corps Clusters
  • Provide ongoing supervision and administrative oversight for up to12 POH Corps in the implementation of Pathway of Hope.
  • Provide direct case consultation and technical assistance to caseworkers and interns, as requested.
  • Program Implementation
  • Ensure quality of POH planning and implementation by participation with POH planning and program development at sites.
  • Ensure consistent communication by participating in weekly, biweekly or monthly conference calls with the Territorial Pathway of Hope Project Manager, Corps case workers, officers and Divisional Social Services/Ministries Director.
  • Pathway of Hope Program Evaluation and Outcomes Measurements
  • Ensure the accuracy of data entry into the database.
  • Oversee annual POH evaluations/outcomes measurement for cluster(s) of Corps and complete summary/review report to Territorial POH Project Manager and Divisional Social Services/Ministries Director.         
  • Report any POH implementation challenges and work with the Territorial POH Project Manager, and Divisional Social Services/Ministries Director to develop an action plan to address program development needs.
  • Maintain a POH database which consolidates program data across cluster(s) of Corps, and updating information as needed.
  • Collaborate with the Territorial POH Project Manager, and assist the Divisional Social Services/Ministries Director with the development of a program specific POH implementation plan as requested and/or assigned.
  • Serve on the committees related to case management, emergency assistance and building sufficiency, as requested or appointed.
  • Education and Training
  • Conduct training sessions that support the initial implementation phase and ongoing training requirements for the POH.
  • Plan, conduct and/or participate in POH workshops and other training events at the territorial, divisional or local level, as requested and/or assigned.
  • Program evaluation and certification
  • Complete quarterly record reviews and annual review of compliance with standards in order to assure for program evaluation/certification requirements. 


  • Master Degree in human service area (prefer MSW from an accredited college or university) or Bachelor Degree and experience.
  • Prefer LSW, LCSW, LCP, or LCPC.
  • Minimum of two years of experience in the supervision of comparable social service programs that offer multi-faceted casework interventions designed to address the needs of families utilizing strengths based approach.
  • Experience and/or strong interest in community outreach, organization and community development.
  • Must have an interest and ability to work with people and clients of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
  • Ability to collaborate on complex social issues within families and communities.
  • Demonstrated capacity to teach adults.
  • Excellent oral and written communication skills.
  • Travel, including overnight and weekends, will be required occasionally.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status